This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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"Uber may use GenAI tools for customer support.— Excerpt from Uber's Uber Privacy Notice (Drivers and Delivery People)
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The clause states: “Uber may use GenAI tools for customer support.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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