Together AI · Together AI Terms of Service · View original document ↗

Fees non-cancelable and non-refundable

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what Together AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers are financially committed to full payment obligations with no recourse to cancellation, pro-ration, or refund once fees are incurred or paid.

Interpretive note: The clause contains three closely related but independent propositions. The canonical claim states all three as the primary combined effect; they are also disaggregated in what_this_means.

Consumer impact (what this means for users)

You cannot cancel a payment obligation, you will not receive a pro-rated credit for partial months, and you cannot obtain a refund for fees already paid.

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Upwork Medium

No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.

Whatnot Medium

Influencer shall promptly refund Whatnot a pro rata portion of any pre-paid fees for services or Deliverables not yet provided as of the effective date of termination.

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▸ View Original Clause Language DOCUMENT RECORD
"
payment obligations are non-cancelable and non-pro-ratable for partial months, and fees paid are non-refundable.

— Excerpt from Together AI's Together AI Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Together AI Terms of Service
Entity
Together AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-047939
Document ID
CA-D-00477
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
74b042f27d0b6e03cd8ba79c4cd32a4420fb613e4d7b7def5697abac877b78a7
Analysis generated
May 21, 2026 03:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Together AI
Document: Together AI Terms of Service
Record ID: CA-P-047939
Captured: 2026-05-21 03:35:27 UTC
SHA-256: 74b042f27d0b6e03…
URL: https://conductatlas.com/platform/together-ai/together-ai-terms-of-service/provision/CA-P-047939/fees-non-cancelable-and-non-refundable/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Together AI's Fees non-cancelable and non-refundable clause do?

Customers are financially committed to full payment obligations with no recourse to cancellation, pro-ration, or refund once fees are incurred or paid.

How does this clause affect you?

You cannot cancel a payment obligation, you will not receive a pro-rated credit for partial months, and you cannot obtain a refund for fees already paid.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Together AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Together AI.