If you have a dispute with Together AI, you must resolve it through a private arbitration process run by JAMS in San Francisco rather than going to court, with limited exceptions for small claims.
This analysis describes what Together AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires users to pursue individual arbitration rather than litigation, which changes the forum, process, and practical economics of seeking legal redress against Together AI.
Users cannot sue Together AI in court for most disputes and must instead use JAMS arbitration in San Francisco, California, which may involve filing fees and procedural steps that differ significantly from small claims or civil court processes.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. THE ARBITRATION WILL BE CONDUCTED BY JAMS UNDER ITS APPLICABLE RULES. THE ARBITRATION WILL BE CONDUCTED IN SAN FRANCISCO, CALIFORNIA, UNLESS WE AGREE OTHERWISE.— Excerpt from Together AI's Together AI Terms of Service
(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses in consumer contracts are subject to scrutiny under the FTC Act and state consumer protection statutes. The Consumer Financial Protection Bureau has previously addressed mandatory arbitration in financial services contexts, though Together AI is not a financial services provider. California courts and the California Supreme Court have addressed enforceability of consumer arbitration clauses under unconscionability doctrine. (2) GOVERNANCE EXPOSURE: High. The clause requires all disputes to proceed through JAMS arbitration in San Francisco, which applies to both individual users and business API customers. This affects the practical ability of users to seek remedies for platform-related harms and shifts dispute resolution costs and logistics to the user. (3) JURISDICTION FLAGS: California's unconscionability doctrine may limit enforceability of arbitration terms perceived as procedurally or substantively unconscionable. EU users may have rights under applicable consumer protection law that override mandatory arbitration clauses in certain circumstances. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should assess whether mandatory arbitration at JAMS is acceptable for their organization's dispute resolution requirements and whether a separate enterprise agreement with negotiated dispute resolution terms is available. The clause as written applies to all users including business accounts. (5) COMPLIANCE CONSIDERATIONS: Organizations operating in jurisdictions where mandatory consumer arbitration clauses face enforceability challenges should flag this provision for legal review. Compliance teams should verify whether any enterprise agreement supersedes these standard terms.
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This provision requires users to pursue individual arbitration rather than litigation, which changes the forum, process, and practical economics of seeking legal redress against Together AI.
Users cannot sue Together AI in court for most disputes and must instead use JAMS arbitration in San Francisco, California, which may involve filing fees and procedural steps that differ significantly from small claims or civil court processes.
ConductAtlas has identified this type of provision across 28 platforms. See the full comparison.
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