Together AI · Together AI Terms of Service · View original document ↗

Mandatory Binding Arbitration

High severity High confidence Explicitdocumentlanguage Uncommon · 28 of 325 platforms
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Document Record

What it is

If you have a dispute with Together AI, you must resolve it through a private arbitration process run by JAMS in San Francisco rather than going to court, with limited exceptions for small claims.

This analysis describes what Together AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision requires users to pursue individual arbitration rather than litigation, which changes the forum, process, and practical economics of seeking legal redress against Together AI.

Consumer impact (what this means for users)

Users cannot sue Together AI in court for most disputes and must instead use JAMS arbitration in San Francisco, California, which may involve filing fees and procedural steps that differ significantly from small claims or civil court processes.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written notice to Together AI's legal team within 30 days of first accepting the Terms of Service stating that you are opting out of the arbitration agreement. Include your account information and a clear statement of your intent to opt out.

How other platforms handle this

Unity High

YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...

Whoop High

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH INDIVIDUAL ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. YOU HAVE A RIGHT TO OPT OUT OF THIS ARBITRATION AGREEMENT, AS DESCRIBED BELOW. By agreeing to these Terms, you agree...

OpenAI High

You and OpenAI agree to resolve any claims arising out of or relating to these Terms or our Services through final and binding arbitration, except that you may bring claims in small claims court if they qualify. You may opt out of arbitration within 30 days of agreeing to these Terms by writing to u...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY. THE ARBITRATION WILL BE CONDUCTED BY JAMS UNDER ITS APPLICABLE RULES. THE ARBITRATION WILL BE CONDUCTED IN SAN FRANCISCO, CALIFORNIA, UNLESS WE AGREE OTHERWISE.

— Excerpt from Together AI's Together AI Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses in consumer contracts are subject to scrutiny under the FTC Act and state consumer protection statutes. The Consumer Financial Protection Bureau has previously addressed mandatory arbitration in financial services contexts, though Together AI is not a financial services provider. California courts and the California Supreme Court have addressed enforceability of consumer arbitration clauses under unconscionability doctrine. (2) GOVERNANCE EXPOSURE: High. The clause requires all disputes to proceed through JAMS arbitration in San Francisco, which applies to both individual users and business API customers. This affects the practical ability of users to seek remedies for platform-related harms and shifts dispute resolution costs and logistics to the user. (3) JURISDICTION FLAGS: California's unconscionability doctrine may limit enforceability of arbitration terms perceived as procedurally or substantively unconscionable. EU users may have rights under applicable consumer protection law that override mandatory arbitration clauses in certain circumstances. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should assess whether mandatory arbitration at JAMS is acceptable for their organization's dispute resolution requirements and whether a separate enterprise agreement with negotiated dispute resolution terms is available. The clause as written applies to all users including business accounts. (5) COMPLIANCE CONSIDERATIONS: Organizations operating in jurisdictions where mandatory consumer arbitration clauses face enforceability challenges should flag this provision for legal review. Compliance teams should verify whether any enterprise agreement supersedes these standard terms.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including mandatory arbitration clauses that may limit consumer remedies.
    File a complaint →
  • State AG
    State attorneys general, particularly in California, have authority over consumer contract enforceability including arbitration clause challenges under state unconscionability doctrine.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Together AI Terms of Service
Entity
Together AI
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 12, 2026
Record ID
CA-P-011674
Document ID
CA-D-00477
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
63f8dca020e889c8ab76df9e47ac196882a8627d9205ebdeef9e8f419a6afb27
Analysis generated
April 30, 2026 07:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Together AI
Document: Together AI Terms of Service
Record ID: CA-P-011674
Captured: 2026-04-30 07:40:43 UTC
SHA-256: 63f8dca020e889c8…
URL: https://conductatlas.com/platform/together-ai/together-ai-terms-of-service/mandatory-binding-arbitration/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Together AI's Mandatory Binding Arbitration clause do?

This provision requires users to pursue individual arbitration rather than litigation, which changes the forum, process, and practical economics of seeking legal redress against Together AI.

How does this clause affect you?

Users cannot sue Together AI in court for most disputes and must instead use JAMS arbitration in San Francisco, California, which may involve filing fees and procedural steps that differ significantly from small claims or civil court processes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 28 platforms. See the full comparison.

Is ConductAtlas affiliated with Together AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Together AI.