This analysis describes what Tinder's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have no contractual right to a refund for any virtual item transaction, regardless of the circumstances.
You cannot obtain a refund from Tinder for any virtual item you purchase or redeem through the Services.
How other platforms handle this
We may defer the refund until we have received the item or until you have provided proof of shipment of the item, whichever occurs first.
No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.
In the event an Item does not pass the Item Verification, Whatnot shall notify the Buyer and the Seller of Whatnot's conclusion, which results in an automatic cancellation of the Transaction and a refund to the Buyer's Payment Method.
Monitoring
Tinder has changed this document before.
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"ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT TINDER IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON...— Excerpt from Tinder's Tinder Terms of Use
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Users have no contractual right to a refund for any virtual item transaction, regardless of the circumstances.
You cannot obtain a refund from Tinder for any virtual item you purchase or redeem through the Services.
ConductAtlas has identified this type of provision across 174 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Tinder.