Provision record
Teladoc · Teladoc Privacy Policy · View original document ↗

Third-Party Tracking Scripts on Homepage

Medium severity Low confidence Inferred from context Common · 290 of 352 platforms
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Document Record

What it is

The Teladoc Health homepage loads multiple third-party tracking tools including Freshpaint, Visual Website Optimizer, OneTrust, Adobe Data Layer, Marketo Munchkin, and Bizible. These tools may collect behavioral and device data from visitors, though no policy governing their use was included in the submitted document.

This analysis describes what Teladoc's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Healthcare website visitors, including those seeking mental health or chronic condition care, may have their browsing behavior tracked by multiple third-party platforms, which raises data sensitivity concerns specific to health-related contexts.

Interpretive note: No privacy policy text was provided; observations are based solely on third-party script tags visible in the homepage HTML source, and data practices cannot be confirmed without the governing policy document.

Clause Stability Stable

0
Changes
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

Visitors to Teladoc's homepage may have browsing data collected by third-party analytics and advertising tools before any account is created or consent is meaningfully recorded, though the scope of collection and any opt-out mechanisms depend on the privacy policy and OneTrust consent configuration, neither of which was included in the submitted document.

How other platforms handle this

Glassdoor Medium

We will also provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected.

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

See all platforms with this clause type →
ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The use of third-party tracking pixels and analytics on healthcare-related websites engages HHS Office for Civil Rights guidance on HIPAA and online tracking technologies, which has indicated that certain tracking tools on …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Teladoc Privacy Policy
Entity
Teladoc
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 10, 2026
Record ID
CA-P-008200
Document ID
CA-D-00298
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b97da5aef978cf700a66fe1d90d62b255a4473451a3b418c07119c53447bafc1
Analysis generated
April 28, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Teladoc
Document: Teladoc Privacy Policy
Record ID: CA-P-008200
Captured: 2026-04-28 04:57:39 UTC
SHA-256: b97da5aef978cf70…
URL: https://conductatlas.com/platform/teladoc/teladoc-privacy-policy/provision/CA-P-008200/third-party-tracking-scripts-on-homepage/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Teladoc's Third-Party Tracking Scripts on Homepage clause do?

Healthcare website visitors, including those seeking mental health or chronic condition care, may have their browsing behavior tracked by multiple third-party platforms, which raises data sensitivity concerns specific to health-related contexts.

How does this clause affect you?

Visitors to Teladoc's homepage may have browsing data collected by third-party analytics and advertising tools before any account is created or consent is meaningfully recorded, though the scope of collection and any opt-out mechanisms depend on the privacy policy and OneTrust consent configuration, neither of which was included in the submitted document.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Teladoc?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Teladoc.