Provision record
Teladoc · Teladoc Privacy Policy · View original document ↗

Third-Party Tracking Technologies Present

Medium severity Common · 296 of 352 platforms
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Document Record

What it is

The homepage source code includes multiple third-party tracking scripts such as Freshpaint, OneTrust, Visual Website Optimizer (VWO), Marketo Munchkin, and Bizible, which may collect user behavioral data when visiting the site.

This analysis describes what Teladoc's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The operational significance is that Teladoc's service environment includes tracking infrastructure beyond the company's direct control. This affects data collection scope and third-party access to user activity data during service use.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 4187 other provisions on other platforms.

Consumer impact (what this means for users)

Visitors to Teladoc's website may have their browsing behavior tracked by multiple third parties before or during their healthcare journey. The presence of OneTrust suggests a consent management platform is in use, but consumers should verify what categories of data are shared.

How other platforms handle this

Baseten Medium

These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor.

ZipRecruiter Medium

We may receive Personal Data in the form of Technical Data and Usage Data about you from various third parties, such as analytics providers or advertising networks.

Glassdoor Medium

Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.

See all platforms with this clause type →
ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

The deployment of advertising and analytics trackers (Freshpaint, Marketo, Bizible) on a HIPAA-covered entity's website raises compliance exposure under the HHS 2022 guidance on online tracking technologies and the FTC's health data enforcement posture.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Department Of Health & Human Services, Office For Civil Rights (hhs Ocr)
    Enforces HIPAA Privacy and Security Rules, which protect health information held by healthcare providers, health plans, and their business associates.
    Who can file: Anyone whose HIPAA rights may have been violated by a covered entity (healthcare provider, health plan, or healthcare clearinghouse)
    What you need: Name of the entity, description of the violation, date of the incident, and your contact information. Must file within 180 days of the violation.
    What to expect: HHS OCR investigates and may require the entity to take corrective action. Does not provide individual compensation. Serious violations can result in civil monetary penalties.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Teladoc Privacy Policy
Entity
Teladoc
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001523
Document ID
CA-D-00298
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
170894d23a058713f7b69491e75bf191a1c590d7fa4774c1fe689800c9bb38ec
Analysis generated
March 20, 2026 11:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Teladoc
Document: Teladoc Privacy Policy
Record ID: CA-P-001523
Captured: 2026-03-20 11:07:24 UTC
SHA-256: 170894d23a058713…
URL: https://conductatlas.com/platform/teladoc/teladoc-privacy-policy/provision/CA-P-001523/third-party-tracking-technologies-present/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Related Analysis

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Frequently Asked Questions

What does Teladoc's Third-Party Tracking Technologies Present clause do?

The operational significance is that Teladoc's service environment includes tracking infrastructure beyond the company's direct control. This affects data collection scope and third-party access to user activity data during service use.

How does this clause affect you?

Visitors to Teladoc's website may have their browsing behavior tracked by multiple third parties before or during their healthcare journey. The presence of OneTrust suggests a consent management platform is in use, but consumers should verify what categories of data are shared.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Teladoc?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Teladoc.