Mandatory Binding Arbitration (US & Canada)

What it is

If you are a US or Canadian user, you must resolve almost all disputes with Taskrabbit through private arbitration rather than in a court of law. This also means you cannot join a class action lawsuit against Taskrabbit.

Why it matters (compliance & governance perspective)

Arbitration removes your ability to sue in court and prevents you from joining together with other affected users in a class action, which is often the only practical way to hold large companies accountable for widespread harms.

What you can do

Institutional analysis (regulatory & governance intelligence)

Section 24 imposes binding individual arbitration under AAA rules for US and Canadian users, with a class action and class arbitration waiver.

Applicable agencies

Applicable regulations

Provision details

Other risks in this policy

• All fees are non-refundable high
• Binding arbitration requirement for US users high
• California Civil Code 1542 waiver for US users high
• Canada binding arbitration and class action waiver high
• Class action waiver for US users high
• Client indemnification obligation to Taskrabbit high

Related Analysis

• Coinbase Requires Mandatory Arbitration. You Have 30 Days to Opt Out.

  Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.

• The Quiet Expansion of Mandatory Arbitration Across Digital Platforms

  561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.