Taskrabbit states it is not responsible for almost anything that happens on or through its platform — including harm caused by Taskers, poor quality work, or losses arising from using the service.
If a Tasker damages your property, injures someone, or fails to complete a job properly, Taskrabbit's Terms significantly limit or eliminate its financial responsibility, leaving you with limited recourse against the company.
The sweeping liability disclaimer, combined with the indemnification clause, represents substantial risk transfer from Taskrabbit to users. Legal teams should assess whether these disclaimers are enforceable in EU and UK jurisdictions, where unfair contract terms regulations (UCTA 1977 in UK, EU Unfair Contract Terms Directive) may void certain exclusions.
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Taskrabbit's Terms significantly limit the company's liability for any harm arising from tasks, require US and Canadian users to waive their right to sue in court in favour of binding individual arbitration, and place significant responsibility on users to verify Tasker qualifications and safety. Clients bear personal responsibility for selecting Taskers despite Taskrabbit's platform-level vetting features. You can opt out of the arbitration agreement by sending written notice to Taskrabbit within 30 days of first accepting the Terms, as described in Section 24.