The AUP prohibits using Stock Avatars to imply that the depicted real-life actor personally holds specific opinions, conditions, or characteristics, with an exception for enterprise service plan users for Stock Avatars and for Custom Avatar users with appropriate individual consent.
This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision restricts a specific category of potentially harmful synthetic media use involving the attribution of sensitive personal characteristics including medical conditions, disabilities, and political views to real individuals depicted by avatars, with tiered permissions based on service plan and consent.
Under this clause, users on non-enterprise plans are prohibited from creating content that attributes personal opinions, medical conditions, disabilities, or political views to the real-life actors depicted by Stock Avatars. Enterprise plan users and Custom Avatar users with individual consent may engage in these representations subject to applicable terms.
Cross-platform context
See how other platforms handle Prohibition on Use of Stock Avatars to Attribute Personal Characteristics and similar clauses.
Compare across platforms →"Using a Stock Avatar in a manner that is meant to, or is reasonably likely to, make viewers think the real-life actor personally holds, endorses, or actually has your stated opinions, characteristics or conditions (for example, publicly saying or strongly implying that the actor has a specific medical condition, disability or political view) - in the case of Stock Avatars, you may do so only on enterprise Service plans and in the case of a Custom Avatar, you may do so only with appropriate consent from the individual.Excerpt from Synthesia's Acceptable Use Policy
REGULATORY LANDSCAPE: Attribution of sensitive personal characteristics including health conditions and disabilities to identifiable individuals in AI-generated content engages GDPR's special category data provisions in the EU and UK, which impose heightened processing restrictions on …
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This provision restricts a specific category of potentially harmful synthetic media use involving the attribution of sensitive personal characteristics including medical conditions, disabilities, and political views to real individuals depicted by avatars, with tiered permissions based on service plan and consent.
Under this clause, users on non-enterprise plans are prohibited from creating content that attributes personal opinions, medical conditions, disabilities, or political views to the real-life actors depicted by Stock Avatars. Enterprise plan users and Custom Avatar users with individual consent may engage in these representations subject to applicable terms.
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