The document lists Microsoft Corporation as a sub-processor for AI technology used to process information contained in user support queries, for the stated purpose of improving the quality of Stripe's user support operations. Microsoft is a US-based entity.
This analysis describes what Stripe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The use of AI technology to process support query data, which may include personal data submitted by Business Users and their End Customers, introduces an additional sub-processor relationship that Business Users should account for in their data processing documentation. The document does not specify which Microsoft AI products or services are used, which limits assessment of the specific processing activities involved.
Interpretive note: The document does not specify which Microsoft AI products or services are used, which limits assessment of the specific processing activities, data retention terms, or EU AI Act classification applicable to this sub-processor relationship.
Under these terms, personal data included in support queries raised with Stripe may be processed by Microsoft Corporation using AI technology for support quality improvement purposes. Business Users whose End Customers contact Stripe support should ensure their privacy documentation reflects this AI-assisted processing arrangement.
Cross-platform context
See how other platforms handle Microsoft AI Technology for User Support Operations and similar clauses.
Compare across platforms →"Microsoft Corporation Information included in the queries raised by the individuals contacting Stripe support Provide AI technology to improve the quality of user support operations United StatesExcerpt from Stripe's Service Providers (Sub-Processors)
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The use of AI technology to process support query data, which may include personal data submitted by Business Users and their End Customers, introduces an additional sub-processor relationship that Business Users should account for in their data processing documentation. The document does not specify which Microsoft AI products or services are used, which limits assessment of the specific processing activities …
Under these terms, personal data included in support queries raised with Stripe may be processed by Microsoft Corporation using AI technology for support quality improvement purposes. Business Users whose End Customers contact Stripe support should ensure their privacy documentation reflects this AI-assisted processing arrangement.
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