Provision record
Stripe · Stripe Connected Account Agreement · View original document ↗

Stripe disclaims liability for Platform acts or omissions

High severity High confidence Common · 281 of 352 platforms

Key Facts · in the document’s own words

What does Stripe disclaim liability for?
“Stripe is not responsible for, and disclaims all liability arising from or relating to: (a) any Stripe Connect Platform's acts or omissions in providing services to User or User's customers...”
Version CA-V-004347, captured July 1, 2026 · live source ↗
Our reading, not the document’s words
Stripe disclaims all liability arising from or relating to any Stripe Connect Platform's acts or omissions in providing services to the User or the User's customers.
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This analysis describes what Stripe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause fully insulates Stripe from legal responsibility for harm caused by a Platform's conduct, leaving the User with no recourse against Stripe for Platform-related failures.

Consumer impact (what this means for users)

Users cannot hold Stripe liable for losses or harm caused by a Platform's actions or failures in delivering services.

How other platforms handle this

Grubhub Medium

IF YOU ARE A CONSUMER RESIDING IN NEW JERSEY, THE FOLLOWING PROVISIONS OF THIS AGREEMENT DO NOT APPLY TO YOU (AND DO NOT LIMIT ANY RIGHTS THAT YOU MAY HAVE) TO THE EXTENT THAT THEY ARE UNENFORCEABLE UNDER NEW JERSEY LAW...

DoorDash Medium

THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF DOORDASH FOR (Y) DEATH OR PERSONAL INJURY CAUSED BY DOORDASH'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (Z) ANY INJURY CAUSED BY DOORDASH'S FRAUD OR FRAUDULENT MISREPRESENTATION.

Venmo Medium

We are liable for making sure that funds credited to you from Tap to Pay transactions are credited to your business profile...solely to the extent we receive such funds from the relevant card scheme, bank acquirer or other third-party

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Stripe is not responsible for, and disclaims all liability arising from or relating to: (a) any Stripe Connect Platform's acts or omissions in providing services to User or User's customers...

Excerpt from Stripe's Connected Account Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Stripe Connected Account Agreement
Entity
Stripe
Date stated by the document
Nov. 18, 2025
As printed in Stripe’s text (version CA-V-004347), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 20, 2026
Text quoted from version
CA-V-004347, captured July 1, 2026
Record ID
CA-P-066883
Document ID
CA-D-000874
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004347)
393576cd2c7ff74e7992153bbf0dde9e0d27ccb07e102100ffe777195879fa5c
Analysis generated
May 20, 2026 23:03 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004347, captured July 1, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Stripe
Document: Stripe Connected Account Agreement
Record ID: CA-P-066883
Version: CA-V-004347
Captured: 2026-07-01 00:19:32 UTC
SHA-256: 393576cd2c7ff74e…
URL: https://conductatlas.com/platform/stripe/stripe-connected-account-agreement/provision/CA-P-066883/stripe-disclaims-liability-for-platform-acts-or-omissions/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Stripe's Stripe disclaims liability for Platform acts or omissions clause do?

The clause fully insulates Stripe from legal responsibility for harm caused by a Platform's conduct, leaving the User with no recourse against Stripe for Platform-related failures.

How does this clause affect you?

Users cannot hold Stripe liable for losses or harm caused by a Platform's actions or failures in delivering services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Stripe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Stripe.