Provision record
Strava · Strava Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

Strava limits its total financial responsibility to you to either $100 or six months of subscription fees, whichever is higher, and is not liable for indirect or consequential damages regardless of the circumstances.

This analysis describes what Strava's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If Strava's service causes you significant harm, for example through a data breach or safety-related incident, the maximum you could recover in most cases is capped at a very low amount, regardless of actual losses.

Interpretive note: The enforceability of the $100 liability cap varies by jurisdiction; EU/EEA and UK consumer law may render this cap unenforceable, and US state law outcomes depend on the specific claim type and applicable statute.

Clause Stability Stable

0
Changes
5
Months Monitored
May 8, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

The agreement caps Strava's financial liability to you at $100 or six months of fees paid, meaning recovery for significant harms such as data exposure or service failures is contractually limited to a small amount.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRAVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF STRAVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRAVA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO STRAVA IN THE LAST SIX MONTHS.

Excerpt from Strava's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts engage EU Unfair Contract Terms Directive and equivalent UK consumer rights legislation, which may render such caps unenforceable against consumers in those jurisdictions; GDPR also …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Strava Terms of Service
Entity
Strava
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-006396
Document ID
CA-D-00271
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
73c8af579074ab6ec0b751a8fc7e8bea97f4aed6b3fed2bf9c95f065664e5327
Analysis generated
May 10, 2026 21:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Strava
Document: Strava Terms of Service
Record ID: CA-P-006396
Captured: 2026-05-10 21:08:33 UTC
SHA-256: 73c8af579074ab6e…
URL: https://conductatlas.com/platform/strava/strava-terms-of-service/provision/CA-P-006396/limitation-of-liability/
Accessed: Aug. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Strava's Limitation of Liability clause do?

If Strava's service causes you significant harm, for example through a data breach or safety-related incident, the maximum you could recover in most cases is capped at a very low amount, regardless of actual losses.

How does this clause affect you?

The agreement caps Strava's financial liability to you at $100 or six months of fees paid, meaning recovery for significant harms such as data exposure or service failures is contractually limited to a small amount.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Strava?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Strava.