Strava · Strava Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicitdocumentlanguage Common · 226 of 325 platforms
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Document Record

What it is

Strava limits its total financial responsibility to you to either $100 or six months of subscription fees, whichever is higher, and is not liable for indirect or consequential damages regardless of the circumstances.

This analysis describes what Strava's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause defines the outer boundaries of Strava's financial exposure across all potential claims and specifies categories of damages that are not recoverable regardless of circumstances. This structure allocates risk by restricting the remedies available to users through the terms of service.

Interpretive note: The enforceability of the $100 liability cap varies by jurisdiction; EU/EEA and UK consumer law may render this cap unenforceable, and US state law outcomes depend on the specific claim type and applicable statute.

Consumer impact (what this means for users)

The agreement caps Strava's financial liability to you at $100 or six months of fees paid, meaning recovery for significant harms such as data exposure or service failures is contractually limited to a small amount.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRAVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF STRAVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRAVA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO STRAVA IN THE LAST SIX MONTHS.

— Excerpt from Strava's Strava Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts engage EU Unfair Contract Terms Directive and equivalent UK consumer rights legislation, which may render such caps unenforceable against consumers in those jurisdictions; GDPR also provides for data subject rights to compensation that cannot be contractually limited. In the US, the enforceability of liability caps in consumer contracts varies by state, with some states limiting their application in cases of gross negligence or willful misconduct. (2) GOVERNANCE EXPOSURE: Medium. The $100 cap is standard boilerplate in many platform terms, but its interaction with GDPR data subject compensation rights and state consumer protection statutes creates jurisdiction-specific enforceability questions. (3) JURISDICTION FLAGS: EU/EEA and UK users may have non-waivable statutory rights to compensation that override contractual caps; California consumers may have additional protections under state law. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations relying on Strava data for safety-critical applications such as workplace wellness or emergency services should note that contractual indemnification from Strava is effectively capped and may be insufficient to cover operational liability. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the liability cap is enforceable in each jurisdiction where users are located, particularly in the EU/EEA; indemnification provisions in any Strava partnership or API agreement should be reviewed in light of this cap.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive contract terms, including liability caps that may inadequately protect consumers in the event of data breaches or service failures.
    File a complaint →
  • State AG
    State attorneys general may challenge liability caps in consumer contracts under state consumer protection statutes, particularly where harms involve personal data or safety.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Strava Terms of Service
Entity
Strava
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-006396
Document ID
CA-D-00271
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
73c8af579074ab6ec0b751a8fc7e8bea97f4aed6b3fed2bf9c95f065664e5327
Analysis generated
May 10, 2026 21:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Strava
Document: Strava Terms of Service
Record ID: CA-P-006396
Captured: 2026-05-10 21:08:33 UTC
SHA-256: 73c8af579074ab6e…
URL: https://conductatlas.com/platform/strava/strava-terms-of-service/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Strava's Limitation of Liability clause do?

The clause defines the outer boundaries of Strava's financial exposure across all potential claims and specifies categories of damages that are not recoverable regardless of circumstances. This structure allocates risk by restricting the remedies available to users through the terms of service.

How does this clause affect you?

The agreement caps Strava's financial liability to you at $100 or six months of fees paid, meaning recovery for significant harms such as data exposure or service failures is contractually limited to a small amount.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 226 platforms. See the full comparison.

Is ConductAtlas affiliated with Strava?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Strava.