Strava limits its total financial responsibility to you to either $100 or six months of subscription fees, whichever is higher, and is not liable for indirect or consequential damages regardless of the circumstances.
This analysis describes what Strava's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If Strava's service causes you significant harm, for example through a data breach or safety-related incident, the maximum you could recover in most cases is capped at a very low amount, regardless of actual losses.
Interpretive note: The enforceability of the $100 liability cap varies by jurisdiction; EU/EEA and UK consumer law may render this cap unenforceable, and US state law outcomes depend on the specific claim type and applicable statute.
The agreement caps Strava's financial liability to you at $100 or six months of fees paid, meaning recovery for significant harms such as data exposure or service failures is contractually limited to a small amount.
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You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
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"TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRAVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF STRAVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRAVA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO STRAVA IN THE LAST SIX MONTHS.— Excerpt from Strava's Strava Terms of Service
(1) REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts engage EU Unfair Contract Terms Directive and equivalent UK consumer rights legislation, which may render such caps unenforceable against consumers in those jurisdictions; GDPR also provides for data subject rights to compensation that cannot be contractually limited. In the US, the enforceability of liability caps in consumer contracts varies by state, with some states limiting their application in cases of gross negligence or willful misconduct. (2) GOVERNANCE EXPOSURE: Medium. The $100 cap is standard boilerplate in many platform terms, but its interaction with GDPR data subject compensation rights and state consumer protection statutes creates jurisdiction-specific enforceability questions. (3) JURISDICTION FLAGS: EU/EEA and UK users may have non-waivable statutory rights to compensation that override contractual caps; California consumers may have additional protections under state law. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations relying on Strava data for safety-critical applications such as workplace wellness or emergency services should note that contractual indemnification from Strava is effectively capped and may be insufficient to cover operational liability. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the liability cap is enforceable in each jurisdiction where users are located, particularly in the EU/EEA; indemnification provisions in any Strava partnership or API agreement should be reviewed in light of this cap.
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If Strava's service causes you significant harm, for example through a data breach or safety-related incident, the maximum you could recover in most cases is capped at a very low amount, regardless of actual losses.
The agreement caps Strava's financial liability to you at $100 or six months of fees paid, meaning recovery for significant harms such as data exposure or service failures is contractually limited to a small amount.
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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