If you have a dispute with StockX, you must resolve it through individual arbitration rather than by suing in court, and you cannot join a class action lawsuit with other users against StockX.
This analysis describes what StockX's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause removes your right to a jury trial and the ability to band together with other affected users in a class action, which is often the only economically viable option for resolving smaller individual claims.
Interpretive note: Enforceability varies significantly by jurisdiction, particularly for EU, UK, and certain US state consumers where applicable consumer protection law may limit or override this provision.
If StockX denies your claim, mishandles your item, or charges an incorrect fee, your primary recourse is individual arbitration rather than court, and you cannot join other users with similar complaints in a collective lawsuit, which may make pursuing small-value claims economically impractical.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration. THE PARTIES UNDERSTAND THAT ABSENT THIS MANDATORY PROVISION, THEY WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. YOU FURTHER UNDERSTAND THAT, IN SOME INSTANCES, THE COSTS OF ARBITRATION COULD EXCEED THE COSTS OF LITIGATION AND THE RIGHT TO DISCOVERY MAY BE MORE LIMITED IN ARBITRATION THAN IN COURT. BY AGREEING TO THESE TERMS, BOTH PARTIES GIVE UP THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING.— Excerpt from StockX's StockX Terms of Use
REGULATORY LANDSCAPE: This provision implicates the Federal Arbitration Act, which generally supports enforcement of arbitration agreements in the US. However, the FTC and CFPB have both expressed regulatory concern about mandatory arbitration clauses in consumer contracts. EU Directive 93/13/EEC on unfair contract terms and the EU Consumer Rights Directive may render this clause unenforceable against EU consumers, as mandatory arbitration clauses that deprive consumers of access to courts are frequently deemed unfair under EU law. The UK Consumer Rights Act 2015 imposes similar scrutiny. GOVERNANCE EXPOSURE: High. The class action waiver in particular creates significant reputational and regulatory exposure, particularly in the EU and UK where such clauses face heightened scrutiny. In the US, while the Supreme Court has generally upheld class action waivers under the FAA, state-level consumer protection statutes in California and elsewhere have in some contexts challenged their scope. JURISDICTION FLAGS: EU and UK users face the highest jurisdictional tension, as mandatory arbitration clauses removing court access are often deemed unenforceable under applicable consumer protection frameworks. California residents under the CLRA and consumers in other states with strong consumer protection statutes may have grounds to challenge enforceability. The provision as drafted applies globally but its practical enforceability varies materially by jurisdiction. CONTRACT AND VENDOR IMPLICATIONS: For B2B or reseller accounts, the arbitration clause applies equally, which procurement teams should note when assessing dispute resolution options. The clause asserts that the arbitrator, not a court, determines the scope of the arbitration agreement itself, which further limits judicial oversight of the process. COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether the arbitration clause satisfies applicable consumer protection notice requirements in each operating jurisdiction, assess whether a 30-day opt-out mechanism is clearly disclosed and operationally accessible, and map the clause's enforceability against EU, UK, and Australian consumer law to determine whether jurisdiction-specific carve-outs are needed in localized terms.
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This clause removes your right to a jury trial and the ability to band together with other affected users in a class action, which is often the only economically viable option for resolving smaller individual claims.
If StockX denies your claim, mishandles your item, or charges an incorrect fee, your primary recourse is individual arbitration rather than court, and you cannot join other users with similar complaints in a collective lawsuit, which may make pursuing small-value claims economically impractical.
ConductAtlas has identified this type of provision across 132 platforms. See the full comparison.
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