Provision record
Stability AI · Stability AI Terms of Service · View original document ↗

Account Termination Without Notice

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Document Record

What it is

Stability may suspend or terminate user accounts at any time without advance notice for perceived terms violations or legal compliance reasons, without refund for active subscriptions, and may delete all associated Inputs, Outputs, and data. Accounts may also be terminated for one year of inactivity.

This analysis describes what Stability AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision grants Stability unilateral authority to terminate accounts, cancel subscriptions, and delete associated data without advance notice, with no refund obligation for subscription fees paid. An appeal mechanism is referenced but its scope, timeline, and procedural standards are not specified in the terms.

Interpretive note: The scope and procedural standards of the appeal mechanism referenced in Section 12e are not specified in the terms, creating uncertainty about the practical availability of redress for users who believe termination occurred in error.

Recent Activity

This document changed recently

Medium Sep 1, 2026

The updated terms establish a lower age threshold for audio services (13+) but require parental consent and active supervision for users under 18. All other services remain restricted to users 18 and older. The company expanded its license to use and process submitted content for service provision and maintenance. The arbitration clause now applies only to US users; Canadian users are no longer subject to mandatory arbitration. Use restrictions were clarified to prohibit developing competitive AI models, selling or sublicensing the Services, and removing AI-generated content markings, with limited exceptions expressly approved in writing.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, account access, subscription services, and all stored data including Inputs and Outputs may be terminated and deleted by Stability without advance notice. Users who believe termination occurred in error may file an appeal through the mechanism referenced in Section 12e, but the terms do not specify appeal timelines, standards, or outcomes.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
We may also suspend or terminate your access to our Services (including any subscriptions) at any time without advance notice, particularly if we believe that you have breached these Terms or if we must do so to comply with applicable law. If you believe we have suspended or terminated your access to our Services in error, you can file an appeal with us or contact us. If we terminate your access to our Services due to a violation of these Terms and you have a subscription, you will not be entitled to any refund (unless required by applicable law). We may also terminate your account if you have been inactive for over a year. We may also delete any Inputs, Outputs, or other data associated with your account.

Excerpt from Stability AI's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Stability AI Terms of Service
Entity
Stability AI
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-015341
Document ID
CA-D-00329
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
98789d636c554bd7467c35eb18589d01a6c721c0b90ef04a688c4183b8a8dee9
Analysis generated
April 28, 2026 05:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Stability AI
Document: Stability AI Terms of Service
Record ID: CA-P-015341
Captured: 2026-04-28 05:27:04 UTC
SHA-256: 98789d636c554bd7…
URL: https://conductatlas.com/platform/stability-ai/stability-ai-terms-of-service/provision/CA-P-015341/account-termination-without-notice/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Stability AI's Account Termination Without Notice clause do?

This provision grants Stability unilateral authority to terminate accounts, cancel subscriptions, and delete associated data without advance notice, with no refund obligation for subscription fees paid. An appeal mechanism is referenced but its scope, timeline, and procedural standards are not specified in the terms.

How does this clause affect you?

Under this clause, account access, subscription services, and all stored data including Inputs and Outputs may be terminated and deleted by Stability without advance notice. Users who believe termination occurred in error may file an appeal through the mechanism referenced in Section 12e, but the terms do not specify appeal timelines, standards, or outcomes.

Is ConductAtlas affiliated with Stability AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Stability AI.