Your Squarespace plan renews automatically each month or year and charges your payment method on file; if you forget to cancel before renewal, you will generally not receive a refund for the unused period.
This analysis describes what Squarespace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who do not actively cancel before their renewal date will be charged for a full additional subscription period with no guaranteed right to a refund, which can result in unexpected charges of anywhere from approximately $16 to over $49 per month depending on plan tier.
Interpretive note: The specific pre-renewal notice period and exact refund exceptions, if any, could not be verified from the truncated document; applicable law in California and EU may limit the enforceability of the non-refundable fee provision in certain circumstances.
If you are no longer actively using your Squarespace plan and do not cancel before the renewal date, you will be billed for another full subscription period and the agreement states that fees paid are generally non-refundable, meaning the financial impact depends on your plan cost and billing cycle.
How other platforms handle this
Subscription fees may be subject to tax and are non-refundable. After your cancellation, you will continue to enjoy access to the Subscription Plan and your Subscription Plan Recordings until your subscription period ends; you will not receive a refund of any subscription fees already paid.
Subscription fees are billed in advance on a monthly or annual basis depending on the subscription plan selected. Subscriptions will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. Box reserves the right to change subscription f...
Subscriptions shall automatically renew for successive terms equal to the expiring term unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term. Customer agrees to pay all fees specified in the applicable Order Form.
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"Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. Squarespace does not provide refunds if you decide to stop using the Services during a subscription period. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.— Excerpt from Squarespace's Squarespace Terms of Service
REGULATORY LANDSCAPE: Auto-renewal provisions implicate California's Automatic Renewal Law (Business and Professions Code Section 17600 et seq.), which requires clear and conspicuous disclosure of auto-renewal terms, affirmative consent, and a simple cancellation mechanism. The FTC's enforcement of automatic renewal practices under the FTC Act is also relevant, and the FTC's updated Negative Option Rule may require additional disclosure and cancellation mechanism standards. Similar auto-renewal regulations exist in New York, Illinois, and several other states. GOVERNANCE EXPOSURE: Medium. Non-refundable subscription fees combined with automatic renewal are standard in the SaaS industry but create heightened regulatory exposure in California and other states with explicit automatic renewal statutes. The adequacy of pre-renewal notice and the simplicity of the cancellation mechanism are the primary compliance variables. JURISDICTION FLAGS: California creates the highest exposure given its ARL requirements for affirmative consent, clear disclosure, and simple cancellation. New York's and Illinois's auto-renewal statutes also apply. EU consumers may have additional cancellation and refund rights under the Consumer Rights Directive that supersede the non-refundable fee provision for digital services. CONTRACT AND VENDOR IMPLICATIONS: Enterprise and agency accounts that manage multiple Squarespace subscriptions on behalf of clients should establish internal renewal tracking processes to avoid unintended charges. The non-refundable fee provision means contract terminations mid-cycle result in forfeiture of remaining subscription value. COMPLIANCE CONSIDERATIONS: Legal teams should audit whether Squarespace's renewal notification practices satisfy California ARL and FTC Negative Option Rule requirements, including the timing and content of pre-renewal notices. For EU deployments, assess whether the non-refundable fee provision is consistent with statutory withdrawal rights under the Consumer Rights Directive for digital services.
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Users who do not actively cancel before their renewal date will be charged for a full additional subscription period with no guaranteed right to a refund, which can result in unexpected charges of anywhere from approximately $16 to over $49 per month depending on plan tier.
If you are no longer actively using your Squarespace plan and do not cancel before the renewal date, you will be billed for another full subscription period and the agreement states that fees paid are generally non-refundable, meaning the financial impact depends on your plan cost and billing cycle.
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