Provision record
Spotify · Spotify Terms and Conditions · View original document ↗

No Liability for Service Outages Beyond Control

Common · 281 of 343 platforms
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This analysis describes what Spotify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Teladoc

Teladoc Health does not warrant that the Websites and Platforms will be uninterrupted or error-free, that defects will be corrected or that the Websites and Platforms or the server that makes it available are free of viruses.

Anyscale

ANYSCALE HEREBY DISCLAIMS ANY RESPONSIBILITY FOR THE RESULTS OBTAINED FROM THE USE OF THE ANYSCALE SERVICES OR THE CONCLUSIONS DRAWN FROM SUCH USE AND ANY WARRANTY THAT USE OF THE PLATFORM SERVICES WILL BE ERROR-FREE, BUG-FREE OR UNINTERRUPTED.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Spotify has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Spotify Service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.

Excerpt from Spotify's Terms and Conditions

Provision details

Document information
Document
Spotify Terms and Conditions
Entity
Spotify
Date stated by the document
Sept. 4, 2026
As printed in Spotify’s text (version CA-V-007553), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-000645, captured April 19, 2026
Record ID
CA-P-019138
Document ID
CA-D-000035
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000645)
b0ecf48fbf672cf5c3f4e8ef5237bc05cdc24eed6b3c0a987b45116edfc4000b
Analysis generated
April 28, 2026 08:42 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000645, captured April 19, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007553, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Spotify
Document: Spotify Terms and Conditions
Record ID: CA-P-019138
Version: CA-V-000645
Captured: 2026-04-19 06:03:44 UTC
SHA-256: b0ecf48fbf672cf5…
URL: https://conductatlas.com/platform/spotify/spotify-terms-and-conditions/provision/CA-P-019138/no-liability-for-service-outages-beyond-control/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Spotify's No Liability for Service Outages Beyond Control clause do?

The clause states: “Spotify has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Spotify Service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Spotify?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Spotify.