Snowflake can cut off your access to the platform immediately if it believes you are violating the agreement, without warning you first.
This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The agreement authorizes Snowflake to suspend platform access without prior notice based on a belief of violation, which creates a business continuity risk for organizations dependent on the platform for production workloads.
Broadened suspension grounds from specific enumerated circumstances to any violation of the Agreement, and expanded scope to include User accounts, while explicitly removing requirement for advance notice.
View full change record →Under this provision, Snowflake may suspend access to customer data and services without advance notice if it determines there is a suspected violation of the agreement, which could disrupt business operations for any organization relying on Snowflake for active workloads.
How other platforms handle this
We may suspend or terminate your access to the Services at any time and for any reason, including but not limited to: (i) violation of this Agreement; (ii) our inability to verify your identity or the source of your funds; (iii) a request from law enforcement or government authorities; (iv) unexpect...
Uber may terminate this Agreement or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, immediately and without notice, if Uber determines, in its sole discretion, that: (a) you have violated these Terms; (b) you pose a risk to Uber, ...
Twilio may terminate or suspend your access to or use of the Services at any time, with or without cause, effective upon notice. Twilio may immediately suspend your account upon the occurrence of any of the following: (a) you fail to make a timely payment, or (b) we reasonably believe suspension is ...
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"Snowflake may, without limiting other remedies or obligations under this Agreement, suspend Customer's or any User's access to or use of the Services if Snowflake believes that Customer or any User is in violation of this Agreement, without advance notice to Customer.— Excerpt from Snowflake's Snowflake Terms of Service
REGULATORY LANDSCAPE: Service suspension clauses are common in cloud service agreements and are not independently regulated by a specific statute in most jurisdictions. However, for organizations processing personal data on the platform, an unexpected suspension could trigger obligations under GDPR Article 32 (security of processing) and Article 33 (breach notification) if the suspension results in unavailability of personal data. The FTC Act may be relevant if suspension practices are found to be applied in a deceptive or discriminatory manner. GOVERNANCE EXPOSURE: Medium. The absence of a prior notice requirement creates operational exposure for enterprises with production dependencies on the platform. The trigger ('believes that Customer or any User is in violation') is subjective and not defined by specific thresholds or procedural criteria in the agreement text. JURISDICTION FLAGS: EU customers should assess whether a service suspension constitutes a personal data processing incident requiring notification under GDPR. Some jurisdictions with regulated industries (financial services, healthcare) may have additional continuity requirements that create regulatory exposure if access to regulated data is suspended without notice. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should seek contractual protections including a requirement for advance written notice (except in cases of imminent security risk), a cure period before suspension takes effect, and a defined process for disputing a suspension determination. These terms are frequently negotiated in enterprise agreements. COMPLIANCE CONSIDERATIONS: Business continuity plans should document the risk of sudden platform suspension and include procedures for notifying affected internal stakeholders. Data backup and export policies should ensure that critical data is accessible outside the Snowflake platform in the event of a suspension.
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The agreement authorizes Snowflake to suspend platform access without prior notice based on a belief of violation, which creates a business continuity risk for organizations dependent on the platform for production workloads.
Under this provision, Snowflake may suspend access to customer data and services without advance notice if it determines there is a suspected violation of the agreement, which could disrupt business operations for any organization relying on Snowflake for active workloads.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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