Snowflake · Snowflake Terms of Service · View original document ↗

Service Suspension Without Prior Notice

Medium severity High confidence Explicitdocumentlanguage Rare · 1 of 343 platforms
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Recent governance activity Snowflake recorded 15 documented changes in the last 30 days.
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Document Record

What it is

Snowflake can cut off your access to the platform immediately if it believes you are violating the agreement, without warning you first.

This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The agreement authorizes Snowflake to suspend platform access without prior notice based on a belief of violation, which creates a business continuity risk for organizations dependent on the platform for production workloads.

Change history

modified May 14, 2026

Broadened suspension grounds from specific enumerated circumstances to any violation of the Agreement, and expanded scope to include User accounts, while explicitly removing requirement for advance notice.

View full change record →

Consumer impact (what this means for users)

Under this provision, Snowflake may suspend access to customer data and services without advance notice if it determines there is a suspected violation of the agreement, which could disrupt business operations for any organization relying on Snowflake for active workloads.

How other platforms handle this

Wise Medium

We may suspend or terminate your access to the Services at any time and for any reason, including but not limited to: (i) violation of this Agreement; (ii) our inability to verify your identity or the source of your funds; (iii) a request from law enforcement or government authorities; (iv) unexpect...

Uber Medium

Uber may terminate this Agreement or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, immediately and without notice, if Uber determines, in its sole discretion, that: (a) you have violated these Terms; (b) you pose a risk to Uber, ...

Twilio Medium

Twilio may terminate or suspend your access to or use of the Services at any time, with or without cause, effective upon notice. Twilio may immediately suspend your account upon the occurrence of any of the following: (a) you fail to make a timely payment, or (b) we reasonably believe suspension is ...

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▸ View Original Clause Language DOCUMENT RECORD
"
Snowflake may, without limiting other remedies or obligations under this Agreement, suspend Customer's or any User's access to or use of the Services if Snowflake believes that Customer or any User is in violation of this Agreement, without advance notice to Customer.

— Excerpt from Snowflake's Snowflake Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Service suspension clauses are common in cloud service agreements and are not independently regulated by a specific statute in most jurisdictions. However, for organizations processing personal data on the platform, an unexpected suspension could trigger obligations under GDPR Article 32 (security of processing) and Article 33 (breach notification) if the suspension results in unavailability of personal data. The FTC Act may be relevant if suspension practices are found to be applied in a deceptive or discriminatory manner. GOVERNANCE EXPOSURE: Medium. The absence of a prior notice requirement creates operational exposure for enterprises with production dependencies on the platform. The trigger ('believes that Customer or any User is in violation') is subjective and not defined by specific thresholds or procedural criteria in the agreement text. JURISDICTION FLAGS: EU customers should assess whether a service suspension constitutes a personal data processing incident requiring notification under GDPR. Some jurisdictions with regulated industries (financial services, healthcare) may have additional continuity requirements that create regulatory exposure if access to regulated data is suspended without notice. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should seek contractual protections including a requirement for advance written notice (except in cases of imminent security risk), a cure period before suspension takes effect, and a defined process for disputing a suspension determination. These terms are frequently negotiated in enterprise agreements. COMPLIANCE CONSIDERATIONS: Business continuity plans should document the risk of sudden platform suspension and include procedures for notifying affected internal stakeholders. Data backup and export policies should ensure that critical data is accessible outside the Snowflake platform in the event of a suspension.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Snowflake Terms of Service
Entity
Snowflake
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-011318
Document ID
CA-D-00697
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1ff84094bd39f9066b642f93cceeda7f67de590fbe6c3a1d08d48cc036234cc1
Analysis generated
May 10, 2026 12:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Snowflake
Document: Snowflake Terms of Service
Record ID: CA-P-011318
Captured: 2026-05-10 12:52:25 UTC
SHA-256: 1ff84094bd39f906…
URL: https://conductatlas.com/platform/snowflake/snowflake-terms-of-service/service-suspension-without-prior-notice/
Accessed: June 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Snowflake's Service Suspension Without Prior Notice clause do?

The agreement authorizes Snowflake to suspend platform access without prior notice based on a belief of violation, which creates a business continuity risk for organizations dependent on the platform for production workloads.

How does this clause affect you?

Under this provision, Snowflake may suspend access to customer data and services without advance notice if it determines there is a suspected violation of the agreement, which could disrupt business operations for any organization relying on Snowflake for active workloads.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Snowflake?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Snowflake.