If something goes wrong and you want to hold Snowflake responsible, the maximum amount you can recover is limited to whatever fees you paid to Snowflake in the 12 months before your claim.
This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The agreement caps Snowflake's total financial exposure to the prior year of fees paid, regardless of the scale of data loss, service outage, or other harm; organizations with high-value or sensitive data stored on the platform should assess whether this cap is proportionate to their risk.
The liability cap provision limits recovery for any claim against Snowflake to fees paid in the prior 12 months, which may be substantially lower than the value of data or business impact at risk if a significant service failure or data loss event occurs.
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"SNOWFLAKE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.Excerpt from Snowflake's Terms of Service
REGULATORY LANDSCAPE: Liability cap clauses in enterprise SaaS agreements are standard commercial practice and are generally enforceable under California contract law, which governs this agreement.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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The agreement caps Snowflake's total financial exposure to the prior year of fees paid, regardless of the scale of data loss, service outage, or other harm; organizations with high-value or sensitive data stored on the platform should assess whether this cap is proportionate to their risk.
The liability cap provision limits recovery for any claim against Snowflake to fees paid in the prior 12 months, which may be substantially lower than the value of data or business impact at risk if a significant service failure or data loss event occurs.
ConductAtlas has identified this type of provision across 284 platforms. See the full comparison.
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