Provision record
Snowflake · Snowflake Terms of Service · View original document ↗

Customer Indemnification Obligation

High severity Common · 228 of 352 platforms
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Document Record

What it is

If someone sues Snowflake because of data you stored or how you used the platform, you are legally required to pay Snowflake's legal costs and any damages — this is a broad financial obligation that applies to any data you bring onto the platform.

This analysis describes what Snowflake's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification obligation allocates financial and legal risk to the customer for certain categories of claims. It establishes that customers bear responsibility for defending Snowflake against third-party claims connected to customer data, customer conduct, or customer-developed products.

Clause Stability Stable

0
Changes
3
Months Monitored
May 8, 2026
First Seen
May 8, 2026
Last Seen
This clause type exists across 936 other provisions on other platforms.

Change history

modified May 14, 2026

Changed from one-way Customer indemnification for multiple grounds to mutual IP indemnification only, significantly narrowing Customer's indemnification obligations and adding reciprocal Snowflake obligation.

View full change record →

Consumer impact (what this means for users)

If a third party sues Snowflake because of data you loaded into the platform — including data breach claims, IP infringement, or regulatory violations — you are contractually required to pay Snowflake's defense costs and any resulting judgments against them.

How other platforms handle this

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

Segment Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will indemnify, defend, and hold harmless Snowflake and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data; (b) Customer's use of the Services in violation of this Agreement; (c) Customer's violation of applicable law; or (d) Customer's products or services.

Excerpt from Snowflake's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision engages general contract law indemnification principles enforceable in most US jurisdictions under applicable state law.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Snowflake Terms of Service
Entity
Snowflake
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-005808
Document ID
CA-D-00697
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b1362757c08a0f62f3eb6d5a49a623811d21e1d967a35defb6f4f52291a76e54
Analysis generated
May 8, 2026 00:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Snowflake
Document: Snowflake Terms of Service
Record ID: CA-P-005808
Captured: 2026-05-08 00:45:24 UTC
SHA-256: b1362757c08a0f62…
URL: https://conductatlas.com/platform/snowflake/snowflake-terms-of-service/provision/CA-P-005808/customer-indemnification-obligation/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Snowflake's Customer Indemnification Obligation clause do?

This indemnification obligation allocates financial and legal risk to the customer for certain categories of claims. It establishes that customers bear responsibility for defending Snowflake against third-party claims connected to customer data, customer conduct, or customer-developed products.

How does this clause affect you?

If a third party sues Snowflake because of data you loaded into the platform — including data breach claims, IP infringement, or regulatory violations — you are contractually required to pay Snowflake's defense costs and any resulting judgments against them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Snowflake?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Snowflake.