Provision record
Smartsheet · Smartsheet Terms of Service · View original document ↗

System Data Processed as Smartsheet Controller

High severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

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Lyft Medium

We may infer certain information from your interactions with the Lyft Platform and other personal information available to us. For example, if you frequently ride to or from airports, we may infer you are a frequent traveler.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Notwithstanding any other provision of this Agreement, System Data and Account Information are processed by Smartsheet as data controller and are not Customer Content. Smartsheet may use System Data or Account Information for any lawful business purpose, including but not limited to developing, improving, training, operating, and commercializing Smartsheet's Services...

Excerpt from Smartsheet's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-076267
Document ID
CA-D-00711
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076267
Captured: UTC
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076267/system-data-processed-as-smartsheet-controller/
Accessed: Aug. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Smartsheet's System Data Processed as Smartsheet Controller clause do?

The clause states: “Notwithstanding any other provision of this Agreement, System Data and Account Information are processed by Smartsheet as data controller and are not Customer Content. Smartsheet may use System Data or Account Information for any lawful business purpose, including but not limited to developing, improving, training, operating, and commercializing Smartsheet's Services...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.