Provision record
Smartsheet · Smartsheet Terms of Service · View original document ↗

Customer Irrevocable License to Use Feedback

Medium severity Explicit document language Common · 256 of 352 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Mixpanel Medium

Mixpanel shall grant to Customer a worldwide, non-exclusive, non-transferable, non-sub-licensable license to use the Mixpanel Materials for Customer's internal business purposes during the Subscription Term.

Wise Medium

Wise grants you a revocable, non-exclusive, non-sublicensable, non-transferable, royalty-free limited license to access and/or make personal use of the Wise Materials and Services.

ActiveCampaign Medium

You hereby grant ActiveCampaign a nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use your name and any of your trade names, trademarks, logos and other proprietary marks or words pursuant to this Section.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer grants Smartsheet a worldwide, irrevocable, perpetual, sublicensable, transferable, non-exclusive license to use and incorporate into Smartsheet's products and services any feedback or suggestions that Customer or a User provides to Smartsheet...without any obligation of compensation.

Excerpt from Smartsheet's Terms of Service

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-076266
Document ID
CA-D-00711
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076266
Captured: UTC
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076266/customer-irrevocable-license-to-use-feedback/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Smartsheet's Customer Irrevocable License to Use Feedback clause do?

The clause states: “Customer grants Smartsheet a worldwide, irrevocable, perpetual, sublicensable, transferable, non-exclusive license to use and incorporate into Smartsheet's products and services any feedback or suggestions that Customer or a User provides to Smartsheet...without any obligation of compensation.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 256 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.