Provision record
Smartsheet · Smartsheet Terms of Service · View original document ↗

Smartsheet 180-Day Customer Content Deletion Obligation

High severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Mixpanel Medium

Customer Content is hosted in Mixpanel's data center in the United States or the European Economic Area, as elected by Customer, or, if purchased by Customer, in India.

Webull Medium

search engines and other third-parties may still retain copies of your public information, such as any posts and comments you made in the Webull Community, even after you have deleted the information from the Services...

Adobe Medium

Some online content may remain accessible publicly even after Adobe fulfils a request to delete the poster's personal information.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Within one hundred eighty (180) days following termination or expiration of any Term, Smartsheet will delete and render Customer Content unrecoverable and, upon Customer's written request, certify such process in writing.

Excerpt from Smartsheet's Terms of Service

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-076253
Document ID
CA-D-00711
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076253
Captured: UTC
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076253/smartsheet-180-day-customer-content-deletion-obligation/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Smartsheet's Smartsheet 180-Day Customer Content Deletion Obligation clause do?

The clause states: “Within one hundred eighty (180) days following termination or expiration of any Term, Smartsheet will delete and render Customer Content unrecoverable and, upon Customer's written request, certify such process in writing.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.