This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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"Upon Customer’s written request at the time of termination or expiration of any Term, Customer will be permitted read-only access to an Online Service for thirty (30) days following such date of termination or expiration for the sole purpose of downloading a backup copy of Customer Content.Excerpt from Smartsheet's Terms of Service
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The clause states: “Upon Customer’s written request at the time of termination or expiration of any Term, Customer will be permitted read-only access to an Online Service for thirty (30) days following such date of termination or expiration for the sole purpose of downloading a backup copy of Customer Content.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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