Provision record
Smartsheet · Smartsheet Terms of Service · View original document ↗

Customer Retention of Customer Content IP

High severity Explicit document language Common · 256 of 352 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Mixpanel Medium

as between Mixpanel and Customer, Customer reserves all right, title and interest in and to the Customer Content, including all related intellectual property rights.

ActiveCampaign Medium

Except for the license you grant below, you retain all rights in and to your Marketing Content, as between you and ActiveCampaign.

Tinder Medium

You do not have any rights in relation to Member Content, and, unless expressly authorized by Tinder, you may only use Member Content to the extent that your use is consistent with our Services' purpose...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
As between the parties, Customer retains all its right, title, and interest in and to Customer Content and Customer's Confidential Information, and all intellectual property and proprietary rights therein.

Excerpt from Smartsheet's Terms of Service

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-076183
Document ID
CA-D-00711
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076183
Captured: UTC
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076183/customer-retention-of-customer-content-ip/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Smartsheet's Customer Retention of Customer Content IP clause do?

The clause states: “As between the parties, Customer retains all its right, title, and interest in and to Customer Content and Customer's Confidential Information, and all intellectual property and proprietary rights therein.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 256 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.