Provision record
Smartsheet · Smartsheet Terms of Service · View original document ↗

Customer Duty to Report Unauthorized Access

Medium severity Explicit document language Common · 273 of 352 platforms
Stay ahead of the changes
Track Smartsheet and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Perplexity AI Medium

to notify the Disclosing Party promptly and in writing of the circumstances surrounding any suspected possession, use or knowledge of the Confidential Information

Faire Medium

Faire reserves the right to report any activity occurring on or related to the Services to relevant regulatory authorities as required under applicable law.

Weights & Biases Medium

If Customer disables the usage tracker within the Software or Service, Customer will, no later than the end of each calendar quarter...provide W&B with information reasonably requested...to verify compliance...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will promptly notify Smartsheet of any known unauthorized access to or use of Smartsheet Properties.

Excerpt from Smartsheet's Terms of Service

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-076172
Document ID
CA-D-00711
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076172
Captured: UTC
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076172/customer-duty-to-report-unauthorized-access/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Smartsheet's Customer Duty to Report Unauthorized Access clause do?

The clause states: “Customer will promptly notify Smartsheet of any known unauthorized access to or use of Smartsheet Properties.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.