Provision record
Slack · Slack Terms of Service · View original document ↗

Slack Terms govern Customer access

High severity High confidence Explicit document language Common · 298 of 352 platforms

Key Facts · in the document’s own words

What do the Slack Terms govern?
“If you are "Customer", the Slack Terms govern your access to and use of our Services.”
Version CA-V-006674, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Slack establishes that the Slack Terms govern the access to and use of its Services by any party designated as 'Customer'.
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This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Establishing the Slack Terms as the governing instrument for 'Customer' access and use means those Terms set the enforceable conditions under which the Services may be used.

Consumer impact (what this means for users)

If the reader is a 'Customer', every aspect of their access to and use of Slack's Services is governed by the Slack Terms.

How other platforms handle this

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Disney+ Medium

You agree that your access to the Services using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary's terms of service.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are "Customer", the Slack Terms govern your access to and use of our Services.

Excerpt from Slack's Terms of Service

Provision details

Document information
Document
Slack Terms of Service
Entity
Slack
Date stated by the document
April 25, 2023
As printed in Slack’s text (version CA-V-006674), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006674, captured Sept. 11, 2026
Record ID
CA-P-028786
Document ID
CA-D-000191
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006674)
4b8e7974eae66a7c374a9ac6111802c1db805a92cf4d66168f2bde0e54222622
Analysis generated
April 27, 2026 14:04 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006674 (checked Oct. 5, 2026)
Citation Record
Entity: Slack
Document: Slack Terms of Service
Record ID: CA-P-028786
Version: CA-V-006674
Captured: 2026-09-11 00:30:55 UTC
SHA-256: 4b8e7974eae66a7c…
URL: https://conductatlas.com/platform/slack/slack-terms-of-service/provision/CA-P-028786/slack-terms-govern-customer-access/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Slack's Slack Terms govern Customer access clause do?

Establishing the Slack Terms as the governing instrument for 'Customer' access and use means those Terms set the enforceable conditions under which the Services may be used.

How does this clause affect you?

If the reader is a 'Customer', every aspect of their access to and use of Slack's Services is governed by the Slack Terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Slack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Slack.