Key Facts
What access and control may a Customer's administrator have if a user's account was provisioned by that Customer?
Scale AI discloses that if a user's account was provisioned by a Customer, that Customer's administrator may have access and control over the information associated with the user's account.
What responsibility does Scale AI place on Customers?
Scale AI places sole responsibility on Customers for establishing policies and ensuring compliance with all applicable laws, regulations, privacy policies, agreements, and other obligations relating to their use or collection of personal information.
When may Scale AI disclose user information to third parties?
Scale AI may disclose user information to third parties if it determines such disclosure is reasonably necessary to comply with applicable law, regulation, legal process, or government request, or to protect any person from death.
Where may personal information collected by Scale AI be transferred, stored, and processed?
Scale AI discloses that personal information it collects may be transferred to, stored, and processed by Scale AI, its affiliates, and other third parties in countries outside the EEA, the UK, and Switzerland, including the United States.
Does Scale AI sell users' personal information?
Scale AI does not and will not sell users' personal information.
When may Scale AI be liable?
Scale AI may be liable when a service provider fails to meet Scale AI's Data Privacy Framework obligations—including the onward transfer principle—and Scale AI is responsible for the event giving rise to damage.
Is Scale AI liable when a service provider fails to meet Scale AI's Data Privacy Framework obligations?
Scale AI may be liable when a service provider fails to meet Scale AI's Data Privacy Framework obligations—including the onward transfer principle—and Scale AI is responsible for the event giving rise to damage.
May Scale AI sell user information in connection with a merger?
Scale AI may sell, transfer, or otherwise share user information in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.
May Scale AI transfer user information in the event of bankruptcy?
Scale AI may sell, transfer, or otherwise share user information in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.
What information does Scale AI automatically collect from users' devices?
Scale AI automatically collects information, which may contain personal information, from users' devices using tools such as log files, cookies, pixel tags, and similar technologies.
Archival ProvenanceSource & Archival Record
Last Captured
July 12, 2026 22:06 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000468
Version ID
CA-V-004812
SHA-256
fb5137adcca4dfb49b75dfe19a6d4575b8134772badb539d7d272ab1aae82850
✓ Snapshot stored
✓ Text extracted
✓ Change verified
✓ Hash verified