This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause confirms a formal regulatory escalation path for EEA and UK individuals, giving them recourse beyond Salesforce's own complaint-handling process.
A reader in the EEA or UK who is unsatisfied with Salesforce's response to their complaint may escalate that complaint to a competent supervisory authority.
How other platforms handle this
As required by applicable law, we collect and process information about individuals in the EEA, Switzerland, and UK only where we have a legal basis for doing so.
If you are an individual consumer in an Applicable Country that requires consumer contracts to be governed by the laws of the Applicable Country, the Terms will be governed by the laws of the Applicable Country...
Except as provided in the dispute resolution section above, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of San Francisco, California.
"If you believe that we have not been able to assist with your complaint or concern, and you are located in the EEA or the UK, you have the right to lodge a complaint with the competent supervisory authority.Excerpt from Salesforce's Privacy Statement
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This clause confirms a formal regulatory escalation path for EEA and UK individuals, giving them recourse beyond Salesforce's own complaint-handling process.
A reader in the EEA or UK who is unsatisfied with Salesforce's response to their complaint may escalate that complaint to a competent supervisory authority.
ConductAtlas has identified this type of provision across 263 platforms. See the full comparison.
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