This analysis describes what Salesforce Einstein's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The policy explicitly prohibits both storage and use of customer prompt data for model training by third-party LLMs, and asserts exclusive customer ownership of that data, directly addressing a key concern about AI data use.
Interpretive note: The policy as described applies to 'underlying third-party large language models'; it is not stated whether first-party or Salesforce-owned models are covered by the same restriction. The excerpt does not specify which products or contexts this policy applies to.
Your prompts and the AI's generated responses are never stored or used to train third-party large language models, and the data remains exclusively your property under this policy.
How other platforms handle this
Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.
We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.
Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.
"Zero data retention is a strict policy where the prompts and generated responses are never stored or used to train the underlying third-party large language models, guaranteeing the data remains exclusively the customer's property.Excerpt from Salesforce Einstein's Salesforce Trusted AI Principles
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The policy explicitly prohibits both storage and use of customer prompt data for model training by third-party LLMs, and asserts exclusive customer ownership of that data, directly addressing a key concern about AI data use.
Your prompts and the AI's generated responses are never stored or used to train third-party large language models, and the data remains exclusively your property under this policy.
ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.
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