“We expect our customers to use our AI responsibly, and in compliance with their agreements with us, including our Acceptable Use Policy.”
This analysis describes what Salesforce Einstein's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This places affirmative obligations on customers regarding responsible use and compliance with existing agreements, including a named policy, establishing a conduct standard with potential contractual consequences.
Interpretive note: The clause uses 'expect' rather than a harder legal obligation verb such as 'require' or 'must'. Whether 'expect' carries binding contractual force is not determinable from this excerpt alone. The Acceptable Use Policy is named but its contents are not reproduced here.
Readers, as customers, are expected to use Salesforce Einstein's AI responsibly and in compliance with their agreements with Salesforce, including the Acceptable Use Policy.
How other platforms handle this
You may not use our Services in any manner that infringes the rights of any third party.
you will not interfere with a third party's use and enjoyment of the Websites and Platforms
When you choose to transfer or upload the Content...to other platforms or websites operated by a third party, you shall do so in compliance with this Agreement and any terms and conditions of use of such other platform or website.
"We expect our customers to use our AI responsibly, and in compliance with their agreements with us, including our Acceptable Use Policy.Excerpt from Salesforce Einstein's Salesforce Trusted AI Principles
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This places affirmative obligations on customers regarding responsible use and compliance with existing agreements, including a named policy, establishing a conduct standard with potential contractual consequences.
Readers, as customers, are expected to use Salesforce Einstein's AI responsibly and in compliance with their agreements with Salesforce, including the Acceptable Use Policy.
ConductAtlas has identified this type of provision across 272 platforms. See the full comparison.
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