This provision states that Salesforce publishes model cards for its AI models covering creation methodology, intended and unintended use cases, known ethical or societal implications, and performance scores, and provides explainability information when AI predictions or recommendations are generated.
This analysis describes what Salesforce Einstein's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a transparency mechanism directly relevant to enterprise customers' AI governance obligations, including requirements under the EU AI Act for documentation of high-risk AI systems and emerging US state AI transparency laws. The publication of model cards covering unintended use cases and known ethical or societal implications is a materially significant disclosure for customers conducting AI risk assessments.
The document states that Salesforce publishes model cards for its AI models, including documentation of intended and unintended use cases, known ethical or societal implications, and performance scores. Enterprise customers can use this documentation to support their own AI risk assessments and governance programs.
Cross-platform context
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Compare across platforms →"We publish model cards that describe how models were created, intended and unintended use cases, known ethical or societal implications, and performance scores. We also provide model explainability when an AI prediction or recommendation is made.Excerpt from Salesforce Einstein's Salesforce Trusted AI Principles
(1) REGULATORY LANDSCAPE: This provision engages EU AI Act requirements for technical documentation of AI systems, including high-risk AI system documentation obligations under Annex IV.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes a transparency mechanism directly relevant to enterprise customers' AI governance obligations, including requirements under the EU AI Act for documentation of high-risk AI systems and emerging US state AI transparency laws. The publication of model cards covering unintended use cases and known ethical or societal implications is a materially significant disclosure for customers conducting AI risk assessments.
The document states that Salesforce publishes model cards for its AI models, including documentation of intended and unintended use cases, known ethical or societal implications, and performance scores. Enterprise customers can use this documentation to support their own AI risk assessments and governance programs.
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