This analysis describes what Salesforce Einstein's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Harmful content is intercepted automatically before reaching the end-user, providing a system-level safeguard conditional on the content being identified as harmful.
Interpretive note: The protection is conditional on harmful content being identified by the system; the excerpt does not address cases where harmful content is not identified. The excerpt is truncated, so additional conditions or propositions may follow.
If harmful content is identified in an output, Salesforce Einstein's content filtering will automatically filter, block, or flag it before it is displayed to you.
How other platforms handle this
We start by teaching our AI right from wrong, filtering harmful content and responding with empathy.
we reserve the right to remove or take down some or all of such Third-Party Content using, where appropriate, algorithmic and human review.
If you believe Your Content was removed in error, you may submit an appeal. More information is available here.
"Should harmful content be identified, the system's content filtering will automatically filter, block, or flag the output before it is displayed to the end-user...Excerpt from Salesforce Einstein's Salesforce Trusted AI Principles
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
Harmful content is intercepted automatically before reaching the end-user, providing a system-level safeguard conditional on the content being identified as harmful.
If harmful content is identified in an output, Salesforce Einstein's content filtering will automatically filter, block, or flag it before it is displayed to you.
ConductAtlas has identified this type of provision across 141 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce Einstein.