This analysis describes what Salesforce Einstein's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Data masking at the prompt stage means sensitive personal or business information is de-identified before it reaches the underlying LLM, limiting exposure of that data to the model.
Interpretive note: The excerpt defines data masking as a process but does not explicitly confirm it is always applied in all contexts or for all customers. The clause may be descriptive rather than a binding commitment.
Sensitive PII or proprietary business data in prompts is replaced with non-identifiable tokens before those prompts reach the LLM.
How other platforms handle this
we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...
Protect us, our business, our users, and others, for example to enforce our terms of service, prevent spam or other unwanted communications, and investigate or protect against fraud
Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).
"data masking is the process that replaces sensitive Personally Identifiable Information (PII) or proprietary business data with non-identifiable tokens before the prompt is sent to the LLM.Excerpt from Salesforce Einstein's Salesforce Trusted AI Principles
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Data masking at the prompt stage means sensitive personal or business information is de-identified before it reaches the underlying LLM, limiting exposure of that data to the model.
Sensitive PII or proprietary business data in prompts is replaced with non-identifiable tokens before those prompts reach the LLM.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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