Unless you opt out, any dispute with Runway must be resolved through private arbitration on an individual basis, meaning you cannot join a class action lawsuit or have your case heard by a judge and jury.
This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration framework modifies the procedural pathway for dispute resolution by channeling claims away from litigation toward arbitration and eliminates the availability of class action mechanisms as a procedural option for aggregating claims.
Interpretive note: Enforceability of the class action waiver and arbitration clause varies by jurisdiction; EU users and California residents may retain statutory rights that limit the practical effect of these provisions.
If you have a dispute with Runway, you are required to pursue it individually through binding arbitration rather than in court, waiving your right to a jury trial and the ability to join a class action against the company.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"PLEASE BE AWARE THAT SECTION 16 (DISPUTE RESOLUTION) OF THIS AGREEMENT, BELOW, CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.Excerpt from Runway's Terms of Service
REGULATORY LANDSCAPE: Mandatory arbitration clauses are subject to review under the Federal Arbitration Act, but face limitations in consumer contexts under FTC Act unfair practices analysis and state consumer protection statutes.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The arbitration framework modifies the procedural pathway for dispute resolution by channeling claims away from litigation toward arbitration and eliminates the availability of class action mechanisms as a procedural option for aggregating claims.
If you have a dispute with Runway, you are required to pursue it individually through binding arbitration rather than in court, waiving your right to a jury trial and the ability to join a class action against the company.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.