The terms are governed by California law, and any permitted court proceedings must be brought in state or federal courts in San Mateo County, California.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision designates California law and San Mateo County courts as the exclusive forum for any permitted litigation, which operationally limits users outside California who seek court-based remedies to the extent that mandatory arbitration does not apply.
The updated Terms of Use incorporate previously separate AI tool disclosures and advertising policies directly into the main user and creator agreement sections. The document now includes regional appendices addressing compliance requirements for the EU/EEA, UK, Australia, China, Japan, and Vietnam, which may apply different terms or restrictions based on your location. The restructuring removes the standalone change summary that previously explained these updates in plain language, relocating that information throughout the terms document itself.
View change record →Changed jurisdiction venue from San Francisco County to San Mateo County and modified language from 'shall be governed' to 'are governed by and construed in accordance with.'
View full change record →Under this clause, disputes that proceed to court are subject to California law and must be litigated in San Mateo County, which may create practical barriers for users located outside California. This provision interacts with the mandatory arbitration clause, which limits the circumstances under which court proceedings are permitted.
How other platforms handle this
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
For any claims that are not subject to arbitration...U.S. Residents: Delaware law; venue exclusively in the state or federal courts in New Castle County, Delaware
These Terms are governed by the laws of the State of California and the United States without regard to conflicts of laws provisions
"These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Roblox agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within San Mateo County, California, for the purpose of litigating all such disputes.Excerpt from Roblox's Terms of Use
(1) REGULATORY LANDSCAPE: California choice-of-law clauses in consumer contracts are generally enforceable but may be subject to challenge where application would deprive a consumer of rights under their home state's mandatory consumer protection law.
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This provision designates California law and San Mateo County courts as the exclusive forum for any permitted litigation, which operationally limits users outside California who seek court-based remedies to the extent that mandatory arbitration does not apply.
Under this clause, disputes that proceed to court are subject to California law and must be litigated in San Mateo County, which may create practical barriers for users located outside California. This provision interacts with the mandatory arbitration clause, which limits the circumstances under which court proceedings are permitted.
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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