The terms exclude Roblox's liability for indirect, incidental, consequential, punitive, and exemplary damages to the fullest extent permitted by applicable law, including losses arising from service interruption, data loss, and inability to use the platform.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision limits the categories of damages users may recover from Roblox in connection with platform use or service failures, subject to what applicable law permits. The clause's practical effect varies by jurisdiction, as some jurisdictions do not permit exclusion of consequential damages in consumer contracts.
Interpretive note: The practical scope of this limitation depends on applicable law in each user's jurisdiction; consumer protection statutes in the EU, UK, and certain US states may limit its enforceability.
The updated Terms of Use incorporate previously separate AI tool disclosures and advertising policies directly into the main user and creator agreement sections. The document now includes regional appendices addressing compliance requirements for the EU/EEA, UK, Australia, China, Japan, and Vietnam, which may apply different terms or restrictions based on your location. The restructuring removes the standalone change summary that previously explained these updates in plain language, relocating that information throughout the terms document itself.
View change record →Changed 'maximum extent' to 'fullest extent,' added 'exemplary' damages and specified grounds (warranty, contract, tort, product liability), and removed the $100 liability cap from the excerpt.
View full change record →Under this clause, claims against Roblox for consequential or indirect losses, such as lost creator revenue from service outages or data loss, are contractually excluded to the extent permitted by applicable law. Jurisdictions with mandatory consumer protection floors may limit the practical effect of this exclusion.
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"To the fullest extent permitted by applicable law, Roblox shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure or the cost of substitute services, arising out of or in connection with these Terms or from the use of or inability to use the Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Roblox has been informed of the possibility of such damage.Excerpt from Roblox's Terms of Use
(1) REGULATORY LANDSCAPE: This provision interacts with state consumer protection statutes that may prohibit or limit liability exclusions in consumer contracts, and with EU Directive 93/13/EEC on unfair contract terms, which restricts liability exclusion clauses …
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This provision limits the categories of damages users may recover from Roblox in connection with platform use or service failures, subject to what applicable law permits. The clause's practical effect varies by jurisdiction, as some jurisdictions do not permit exclusion of consequential damages in consumer contracts.
Under this clause, claims against Roblox for consequential or indirect losses, such as lost creator revenue from service outages or data loss, are contractually excluded to the extent permitted by applicable law. Jurisdictions with mandatory consumer protection floors may limit the practical effect of this exclusion.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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