Roblox · Roblox Privacy Policy · View original document ↗

Age-Tiered Advertising Restrictions

High severity High confidence Explicitdocumentlanguage Rare · 1 of 343 platforms
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Recent governance activity Roblox recorded 3 documented changes in the last 30 days.
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Document Record

What it is

Roblox does not show personalized ads to anyone under 18, and children under 13 only see contextual ads (ads not based on their personal data). Users between 13 and 17 may see non-personalized ads.

This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause creates a tiered feature access model tied to user age, with privacy restrictions automatically enforced for younger users and progressively relaxed upon age milestones. This structure operationalizes compliance with age-based advertising restrictions while preserving feature availability for older user cohorts.

Change history

removed May 14, 2026

Removal of this provision eliminates the promise that users under 18 will not receive personalized ads, which represents a significant relaxation of privacy protections for minors given the new behavioral advertising provision for ages 13-17.

View full change record →

Consumer impact (what this means for users)

Users under 18 are protected from personalized advertising based on their behavioral or personal data, which limits the extent to which their data is used for targeted commercial purposes while they are minors. However, users 13 and older may still see non-personalized ads, and the data collected for contextual advertising purposes is still processed by third-party systems.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit roblox.com/support and submit a Customer Support Form requesting a review or restriction of advertising-related data collection for your account or your child's account. If under 13, a parent or guardian must submit the request.

How other platforms handle this

Wise Medium

You may not use our Services for any illegal purpose or in violation of any laws or regulations. You may not use the Services to send money to sanctioned countries or individuals on government watchlists. You may not use the Services for gambling, illegal drugs, weapons, or any other prohibited acti...

TaskRabbit Medium

Subject to your compliance with the terms of the Agreement (including, without limitation, these Terms and Taskrabbit's Acceptable Use Policy), Taskrabbit grants you a limited, non-exclusive, non-transferable and revocable license to (a) access and use the Platform (in the locations and territories ...

Stripe Medium

Pharmacies and the sale of prescription drugs, as well as the sale of substances that mimic the effects of illegal drugs, sale of drug paraphernalia, and related items are among the categories restricted or prohibited from using Stripe's services.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
If you're under 13 years old, we'll automatically set your account to have stronger privacy settings. While in this privacy mode, some features like personalized advertising and alerts are disabled. When you turn 13, you will be able to enable additional features that are more appropriate for users ages 13 and up (though we won't personalize ads until you're 18).

— Excerpt from Roblox's Roblox Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision directly engages COPPA, which prohibits behavioral advertising to children under 13 without verifiable parental consent. The FTC enforces COPPA and has published guidance stating that behavioral advertising constitutes a use of personal information requiring disclosure and consent. For users 13 to 17, the provision also engages GDPR Article 8 (consent of children) and various US state laws including California's CCPA and CPRA, which provide specific protections for minors' data. The assertion that non-personalized ads are permissible for 13-to-17-year-olds without additional consent may require evaluation under applicable state law. GOVERNANCE EXPOSURE: High. The advertising framework for minors is one of the highest-risk areas in the document given Roblox's large and well-documented minor user base. The policy asserts a clear age-tiered structure, but the operational implementation of age verification, the contractual obligations imposed on advertising partners, and the definition of 'non-personalized' advertising all require close governance review. Misclassification of minor users or gaps in partner controls could create significant regulatory exposure. JURISDICTION FLAGS: United States (COPPA, FTC enforcement), California (CPRA minor provisions), EU and EEA (GDPR Article 8), UK (UK GDPR), Brazil (LGPD). In the EU, consent for data processing for users under 16 (or the applicable national age, which may be lower in some member states) must come from a parent or guardian, which may be more restrictive than Roblox's 13-year threshold. CONTRACT AND VENDOR IMPLICATIONS: Advertising partner contracts must contractually prohibit personalized advertising to users under 18 and must include controls sufficient to enforce the contextual-only restriction for under-13 users. Due diligence on advertising technology vendors should confirm that age signals are passed correctly and that no user-level behavioral targeting occurs for minors. Standard commercial data processing agreements may not be sufficient without specific minor-protection addenda. COMPLIANCE CONSIDERATIONS: Compliance teams should audit the technical implementation of the age-tiered advertising system to confirm that age signals are reliably transmitted to all advertising and analytics partners. A review of consent flows for users who turn 13 or 18 on the platform should confirm that no retroactive behavioral data is used for advertising without appropriate disclosure. State AG offices in California and other COPPA-active states represent heightened enforcement risk.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which directly governs advertising to and data collection from children under 13, and has enforcement authority over unfair or deceptive data practices affecting minors.
    File a complaint →

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union

Provision details

Document information
Document
Roblox Privacy Policy
Entity
Roblox
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009154
Document ID
CA-D-00572
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c9ff151f304301a790e0c1f0051afe92cf3710fd496fd06cadf0d0b3b6f49840
Analysis generated
May 10, 2026 15:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Roblox
Document: Roblox Privacy Policy
Record ID: CA-P-009154
Captured: 2026-05-10 15:15:29 UTC
SHA-256: c9ff151f304301a7…
URL: https://conductatlas.com/platform/roblox/roblox-privacy-policy/age-tiered-advertising-restrictions/
Accessed: June 29, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Roblox's Age-Tiered Advertising Restrictions clause do?

The clause creates a tiered feature access model tied to user age, with privacy restrictions automatically enforced for younger users and progressively relaxed upon age milestones. This structure operationalizes compliance with age-based advertising restrictions while preserving feature availability for older user cohorts.

How does this clause affect you?

Users under 18 are protected from personalized advertising based on their behavioral or personal data, which limits the extent to which their data is used for targeted commercial purposes while they are minors. However, users 13 and older may still see non-personalized ads, and the data collected for contextual advertising purposes is still processed by third-party systems.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Roblox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.