Provision record
Roblox · Roblox Privacy and Cookie Policy · View original document ↗

Children's Data and COPPA Compliance

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Document Record

What it is

For users under 13, Roblox states it collects username, password, date of birth, optional gender, and persistent identifiers (IP address and device identifiers) for internal operations, asserting this collection is consistent with COPPA's definition of non-personal information.

This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational boundaries for child data collection under COPPA and determines which platform features are accessible to users under 13, including the exclusion of personalized advertising until age 18.

Recent Activity

This document changed recently

Medium May 1, 2026

The updated policy restricts personalized advertising based on age. Users under 18 will see only nonpersonalized ads on the platform, while users 18 and older may see personalized ads if they provide consent where required. The revised language also removes the previous statement that the platform collects personal information from under-13 accounts for advertising purposes, clarifying that such data is not used for marketing. Users 18 or older can control whether they see personalized ads through Roblox account settings.

View change record →
Medium Mar 8, 2026

The updated policy clarifies that parent email addresses constitute the only personal information collected from child accounts under COPPA, rather than listing persistent identifiers. The policy now states that personalized ads are not enabled until age 18, rather than leaving this ambiguous when a child turns 13. These clarifications affect how parents and children understand what data Roblox collects and when advertising becomes personalized; however, the underlying data practices do not appear to have changed operationally. The policy removed detailed descriptions of collection purposes (such as internal operations), which means parents now have less granular explanation of data uses, though stated practices remain.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under these terms, children under 13 have restricted access to platform features including personalized advertising and certain alerts; the agreement establishes that data collected from under-13 users is limited to COPPA-defined non-personal information and persistent identifiers for internal operations. Parents or guardians can request review, deletion, or restriction of a child's data through the Roblox Customer Support Form.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Parents or guardians should complete the Roblox Customer Support Form to request review, deletion, or restriction of a child's Personal Information. Select the appropriate account and privacy request type when completing the form.

Cross-platform context

See how other platforms handle Children's Data and COPPA Compliance and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you're under 13 years old and create an account, we ask for some information (which is non-personal information, as defined by COPPA) to let you use Roblox. We'll collect: your username (required). We need this to create your account and run the Roblox Service. We don't use your username to identify you outside of Roblox your password (required). We need this to log you in to your account and to run the Roblox Service your date of birth (required). We'll use this information to make sure your account has certain default settings intended for your age your gender (optional).

Excerpt from Roblox's Privacy and Cookie Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages COPPA (enforced by the FTC), which restricts collection of personal information from children under 13 without verifiable parental consent.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Roblox Privacy and Cookie Policy
Entity
Roblox
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013588
Document ID
CA-D-00073
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3faf31f6bd3ef98d563c5b3e6c035b59fd338cc62ace0a458b7078e1ad890dc6
Analysis generated
July 9, 2026 03:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Roblox
Document: Roblox Privacy and Cookie Policy
Record ID: CA-P-013588
Captured: 2026-07-09 03:33:11 UTC
SHA-256: 3faf31f6bd3ef98d…
URL: https://conductatlas.com/platform/roblox/roblox-privacy-and-cookie-policy/provision/CA-P-013588/childrens-data-and-coppa-compliance/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Roblox's Children's Data and COPPA Compliance clause do?

This provision establishes the operational boundaries for child data collection under COPPA and determines which platform features are accessible to users under 13, including the exclusion of personalized advertising until age 18.

How does this clause affect you?

Under these terms, children under 13 have restricted access to platform features including personalized advertising and certain alerts; the agreement establishes that data collected from under-13 users is limited to COPPA-defined non-personal information and persistent identifiers for internal operations. Parents or guardians can request review, deletion, or restriction of a child's data through the Roblox Customer Support Form.

Is ConductAtlas affiliated with Roblox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.