Provision record
Robinhood · Robinhood Privacy Policy · View original document ↗

Data Retention Policy

Low severity High confidence Explicit document language Common · 275 of 352 platforms
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Document Record

What it is

The policy states that personal data is retained for the duration of the user relationship and up to five years after it ends for regulatory compliance, with longer retention permitted for legal proceedings or other regulatory requirements.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a default retention period of up to five years post-relationship for data held in connection with regulated financial services obligations. The open-ended extension for legal or regulatory reasons means retention may exceed five years in practice depending on litigation or regulatory circumstances.

Recent Activity

This document changed recently

Medium Mar 6, 2026

The updated privacy policy reorganizes how Robinhood discloses its handling of financial information, now grouping GLBA-regulated disclosures by individual service entity with updated reference links rather than listing all entities in a single section. The policy also removed coverage of Robinhood Social, meaning privacy practices for that social media product are no longer described in this statement. The revised policy clarifies that it applies when you are logged into services or interact through online customer service channels, and directs users to a separate Robinhood Markets US Online Privacy Statement for information about non-financial data collection practices.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
Apr 4, 2026
First Seen
Jul 9, 2026
Last Seen
This clause type exists across 1630 other provisions on other platforms.

Change history

modified Jul 11, 2026

Added specific retention timeframe (up to 5 years post-relationship) and regulatory compliance reasoning; removed explicit commitment to remove/anonymize data.

View full change record →
modified May 27, 2026

Severity reduced from medium to low; renamed to "Data Retention Practices" with expanded explanation of retention purposes and added commitment to removal or anonymization.

View full change record →

Consumer impact (what this means for users)

Under this provision, personal information collected by Robinhood may be retained for up to five years after a user closes their account, and potentially longer if required by law or in connection with a pending or potential legal claim. The agreement does not specify a maximum outer retention limit for the extended retention category.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request by emailing privacy@robinhood.com. Note that some data may be retained as required by GLBA or other applicable law regardless of the request.

How other platforms handle this

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

Mistral AI Medium

Mistral AI shall retain the Customer Exportable Data and Assets for a period of thirty (30) days from the earlier between (a) the expiration of the Transitional Period or (b) Customer's notification under Section 2.2.2 (b) of these Additional Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We retain your personal information for as long as necessary to achieve the original purpose(s) for which we collected it and to comply with relevant laws. For example, we may retain certain data for the duration of your relationship with us and for a period of up to 5 years after the relationship ends in order to comply with our obligations as a regulated financial institution. We may also keep your personal data for a longer period if required by law, in connection with an ongoing or potential claim, or for another legitimate legal or regulatory reason.

Excerpt from Robinhood's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Securities And Exchange Commission (sec)
    Regulates securities markets and investment platforms. Can investigate broker-dealers, investment advisers, and trading platforms for violations of securities laws.
    Who can file: Anyone with knowledge of a possible securities law violation
    What you need: Description of the potential violation, names of individuals or companies involved, relevant dates, and any supporting documents or evidence
    What to expect: Tips are reviewed by SEC staff. The SEC may open an investigation but is not required to take action on every tip. Whistleblowers may be eligible for financial awards if the tip leads to enforcement.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Robinhood Privacy Policy
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-002208
Document ID
CA-D-00051
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
92d84c47c1a2541198a12d8e0c85f8ef31c1a9ae45e25d79d8a2be6c157c397c
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Privacy Policy
Record ID: CA-P-002208
Captured: 2026-07-09 04:09:04 UTC
SHA-256: 92d84c47c1a25411…
URL: https://conductatlas.com/platform/robinhood/robinhood-privacy-policy/provision/CA-P-002208/data-retention-policy/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Robinhood's Data Retention Policy clause do?

This provision establishes a default retention period of up to five years post-relationship for data held in connection with regulated financial services obligations. The open-ended extension for legal or regulatory reasons means retention may exceed five years in practice depending on litigation or regulatory circumstances.

How does this clause affect you?

Under this provision, personal information collected by Robinhood may be retained for up to five years after a user closes their account, and potentially longer if required by law or in connection with a pending or potential legal claim. The agreement does not specify a maximum outer retention limit for the extended retention category.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.