Provision record
Robinhood · Robinhood Customer Agreement · View original document ↗

Brokerage Customer Agreement and Account Eligibility

Medium severity Low confidence Inferredfromcontext Common · 281 of 352 platforms
Get alerted the next time Robinhood changes these terms. Follow Robinhood →
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Robinhood recorded 18 documented changes in the last 30 days.
Follow Robinhood →
Monitor governance changes for Robinhood Monitor emails you the same day this changes. The archive stays free.
Follow Robinhood →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

Document Record

What it is

The brokerage customer agreement linked from the disclosure library governs the terms under which users may open and maintain a Robinhood brokerage account, including eligibility requirements, account restrictions, margin account conditions, and options trading approvals.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the contractual framework governing account access, trading permissions, and account restriction or suspension procedures applicable to Robinhood brokerage customers.

Interpretive note: The specific brokerage customer agreement text was not present in the retrieved document; this provision is inferred from the disclosure library structure and applicable broker-dealer regulatory requirements.

Change history

removed Jul 11, 2026

Removal of account eligibility provisions from main agreement suggests relocation to subsidiary-specific agreements (RHF/RHS) or separate onboarding documentation.

View full change record →

Consumer impact (what this means for users)

The agreement authorizes Robinhood to restrict, suspend, or close accounts and to limit trading in specific securities or account types based on the conditions stated in the brokerage customer agreement, including margin calls, regulatory requirements, or violation of acceptable use terms.

How other platforms handle this

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

Mailchimp Medium

If our moderators decide to remove content, or suspend or terminate the Member's account, we will notify the Member and explain how to contact us.

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

See all platforms with this clause type →

Monitoring

Robinhood has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow Robinhood → Or create a free account →
ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Brokerage customer agreements must comply with SEC and FINRA requirements governing account opening, margin lending under Regulation T, options trading suitability, and account-level restrictions. FINRA Rule 4512 governs customer account information requirements. (2) GOVERNANCE EXPOSURE: Medium. Account suspension or trading restriction provisions create operational risk for active traders. The conditions under which Robinhood may restrict trading or close accounts, including during periods of market volatility, have been a subject of prior regulatory and media attention. The specific operative language in the customer agreement governs the scope of this authority. (3) JURISDICTION FLAGS: SEC and FINRA oversight applies nationally. California and New York state securities regulators may have concurrent jurisdiction over specific account-level actions. (4) CONTRACT AND VENDOR IMPLICATIONS: Institutional accounts or registered investment advisors using Robinhood's platform should confirm whether the standard retail customer agreement applies or whether a separate institutional agreement governs their relationship. (5) COMPLIANCE CONSIDERATIONS: Legal and compliance teams should review the account restriction and suspension language in the brokerage customer agreement, confirm that margin account disclosures meet Regulation T and FINRA requirements, and assess whether options trading suitability review procedures are documented.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • SEC
    The SEC regulates Robinhood Securities LLC as a registered broker-dealer and oversees compliance with applicable securities law provisions governing brokerage account terms.
    File a complaint →
  • CFPB
    The CFPB may have jurisdiction over certain consumer financial practices associated with cash management or margin lending features of Robinhood's brokerage products.
    File a complaint →

Applicable regulations

EFTA / Reg E
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal

Provision details

Document information
Document
Robinhood Customer Agreement
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012800
Document ID
CA-D-00524
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8c446612689c1e5af1d77f0cf9493886e4ac1bf78f45a13feaaa1e120b730c7c
Analysis generated
May 21, 2026 01:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Customer Agreement
Record ID: CA-P-012800
Captured: 2026-05-21 01:34:50 UTC
SHA-256: 8c446612689c1e5a…
URL: https://conductatlas.com/platform/robinhood/robinhood-customer-agreement/provision/CA-P-012800/brokerage-customer-agreement-and-account-eligibility/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Robinhood's Brokerage Customer Agreement and Account Eligibility clause do?

This provision establishes the contractual framework governing account access, trading permissions, and account restriction or suspension procedures applicable to Robinhood brokerage customers.

How does this clause affect you?

The agreement authorizes Robinhood to restrict, suspend, or close accounts and to limit trading in specific securities or account types based on the conditions stated in the brokerage customer agreement, including margin calls, regulatory requirements, or violation of acceptable use terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.