Provision record
Robinhood · Robinhood Customer Agreement (PDF) · View original document ↗

Class Action and Jury Trial Waiver

High severity Medium confidence Explicit document language Common · 206 of 352 platforms
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Document Record

What it is

By agreeing to these terms, you give up your right to sue Robinhood as part of a class action lawsuit and your right to have disputes decided by a jury.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause eliminates two significant legal rights: the ability to join with other affected customers in a class action and the right to a jury trial, both of which are often practical prerequisites for pursuing smaller financial claims.

Interpretive note: Enforceability of class action waivers varies by jurisdiction and is subject to ongoing litigation and legislative developments, particularly in California.

Recent Activity

This document changed recently

Medium Jul 12, 2026

The updated terms establish new fiduciary verification and personal liability provisions for trust and custodial accounts. Trustees are now required to complete Robinhood's identity verification and onboarding before accessing trust accounts, notify Robinhood promptly of any material changes to the trust (amendments, revocation, trustee changes), and provide the correct taxpayer identification number for the trust. The revised language states that trustees are personally liable for obligations, debts, or negative equity arising from instructions given outside the scope of their authority under the trust instrument or applicable law. Robinhood reserves the right to freeze trust accounts or request updated documentation at any time, and will rely on instructions from any onboarded trustee without requiring consent from co-trustees or verifying compliance with the trust instrument. You should consult a tax advisor regarding the appropriate taxpayer identification number for your trust and review your fiduciary authority under the applicable trust instrument before executing trades.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2554 other provisions on other platforms.

Consumer impact (what this means for users)

The agreement states that all disputes must proceed individually and that customers waive the right to a jury trial; this means individual customers cannot band together to pursue shared claims against Robinhood, which may be relevant if a systemic issue affects many account holders.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    To preserve class action rights, send written opt-out notice to Robinhood within 30 days of account opening. The opt-out covers the arbitration and class action waiver provisions together.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Any arbitration under this agreement shall be conducted only on an individual basis and not in a class, consolidated or representative action. THE PARTIES UNDERSTAND THAT BY AGREEING TO ARBITRATE ALL DISPUTES, THEY ARE WAIVING ANY RIGHT TO A JURY TRIAL.

Excerpt from Robinhood's Customer Agreement (PDF)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Class action waivers in consumer financial contracts engage the Federal Arbitration Act, FINRA Rule 12200, and California consumer protection law.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Robinhood Customer Agreement (PDF)
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
May 12, 2026
Record ID
CA-P-011335
Document ID
CA-D-00050
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42fdece1ce06bb1213691f7474d4463025e28fcf4db4d7ada943d32d7009952a
Analysis generated
March 6, 2026 20:25 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Customer Agreement (PDF)
Record ID: CA-P-011335
Captured: 2026-03-06 20:25:05 UTC
SHA-256: 42fdece1ce06bb12…
URL: https://conductatlas.com/platform/robinhood/robinhood-customer-agreement-pdf/provision/CA-P-011335/class-action-and-jury-trial-waiver/
Accessed: Aug. 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Robinhood's Class Action and Jury Trial Waiver clause do?

This clause eliminates two significant legal rights: the ability to join with other affected customers in a class action and the right to a jury trial, both of which are often practical prerequisites for pursuing smaller financial claims.

How does this clause affect you?

The agreement states that all disputes must proceed individually and that customers waive the right to a jury trial; this means individual customers cannot band together to pursue shared claims against Robinhood, which may be relevant if a systemic issue affects many account holders.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.