Robinhood Customer Agreement (PDF)

This document establishes the terms governing Robinhood Financial and Robinhood Securities brokerage accounts, including account opening and closure procedures, trading rules, margin borrowing terms, and options trading authorization. The agreement requires disputes to be resolved through FINRA arbitration rather than litigation and includes a class action waiver. For margin accounts, the agreement authorizes Robinhood to liquidate positions without prior notice when account equity falls below maintenance requirements and to lend securities held in the account to third parties.

This document is the RHF-RHS Customer Agreement governing the relationship between Robinhood Financial LLC (RHF) and Robinhood Securities LLC (RHS) and their customers, establishing the terms under which brokerage, trading, margin, and related financial services are provided. The agreement states that customers grant RHF and RHS broad authority over account management, including the right to liquidate positions without notice to meet margin calls, to lend customer securities held in margin accounts, and to act as counterparty or agent in transactions. The agreement includes mandatory pre-dispute arbitration administered by FINRA, a class action waiver, and a waiver of the right to a jury trial, which are conditions of account opening and service access; the arbitration clause permits opt-out within thirty days of account opening via written notice. As a broker-dealer customer agreement, the document engages FINRA rules, SEC regulations governing broker-dealer conduct, and applicable SIPC protections; customers subject to the CFPB's jurisdiction, state consumer protection statutes, or non-US regulatory frameworks may find that certain asserted terms interact with those frameworks in ways the agreement does not fully address. The agreement also references margin account terms, options trading authorizations, and securities lending practices that implicate FINRA margin rules and SEC Regulation T, and compliance teams should evaluate how the agreement's self-liquidation and securities lending provisions align with applicable suitability and disclosure obligations.

The agreement establishes that account holders must pursue disputes through individual FINRA arbitration and waive participation in class action proceedings. Margin account holders operate under terms that authorize Robinhood to sell securities in their accounts without advance notice to satisfy margin requirements and to loan their securities to other parties. The agreement permits account holders to opt out of the arbitration and class action waiver provisions by submitting written notice within thirty days of account opening.