Robinhood Customer Agreement (PDF)

This is the Robinhood Financial LLC and Robinhood Securities, LLC Customer Agreement, governing brokerage account opening, securities trading, margin lending, AI agent use, fractional share investing, dividend reinvestment, and related services for retail investors. The agreement establishes that all instructions submitted through an authenticated AI agent session are final and binding upon Robinhood's receipt, that Robinhood bears no liability for AI agent errors or unintended trades, and that customers assume full responsibility for any market manipulation, spoofing, or other prohibited conduct generated by an AI agent. The agreement also authorizes Robinhood to recover amounts owed by debiting external bank accounts, affiliate accounts, and any account in which the customer holds a beneficial interest, without prior notice, and states that fees may change without advance notice once posted to the platform fee schedule.

This Customer Agreement governs the terms under which Robinhood Financial LLC and Robinhood Securities, LLC open, operate, and clear brokerage accounts for customers, incorporating by reference multiple supplemental disclosures, risk statements, and fee schedules. The agreement states that customers are solely responsible for all investment decisions, that Robinhood may amend terms by website posting without direct individual notice, that fees may change without advance notice, and that a predispute arbitration clause in Section 39 governs dispute resolution. The agreement includes provisions addressing AI agent use that make all instructions submitted through authenticated AI sessions final and binding upon receipt by Robinhood, without liability for agent errors, malfunctions, or unintended outputs, and separately establishes a broad right of offset authorizing Robinhood to recover obligations from external bank accounts, affiliate accounts, and any account in which the customer holds a beneficial interest. The agreement engages FINRA Rules 2165 and 4512 governing trusted contact persons and financial exploitation, SEC Rule 607 on payment for order flow disclosure, federal Bank Secrecy Act and USA PATRIOT Act requirements for customer identification, OFAC sanctions compliance obligations, and IRS backup withholding and tax reporting requirements under the Internal Revenue Code. Material compliance considerations include the binding effect of AI agent instructions without contemporaneous review, the scope of the right of offset across affiliated entities, and the enforceability of unilateral amendment provisions under applicable state and federal consumer protection frameworks, which may constrain certain asserted rights.

The agreement establishes that all instructions submitted through an authenticated AI agent session are final and binding upon Robinhood's receipt, and that Robinhood bears no liability for losses arising from agent errors, malfunctions, or unintended behavior. Under these terms, Robinhood may recover any amounts owed by debiting external bank accounts, affiliate accounts, or any account in which the customer holds a beneficial interest, without prior notice. You can revoke an AI agent's access at any time through the platform, though instructions already received by Robinhood before the revocation is processed remain binding.