The agreement specifies that New York law governs interpretation and disputes related to the terms, except where federal law applies, without giving effect to conflict-of-law rules.
This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The New York governing law selection determines which state's substantive law applies to disputes arising under the terms, which may affect how liability caps, indemnification clauses, and warranty disclaimers are interpreted and enforced in any proceeding.
Interpretive note: Courts in states with strong consumer protection policies, particularly California, may decline to apply New York law where doing so would undermine state-specific consumer protections.
Under this clause, disputes about the terms are governed by New York law regardless of the user's state of residence, which may affect the availability of state-specific consumer protections in other jurisdictions.
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"These Terms and any action related thereto will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions, except to the extent governed by federal law.— Excerpt from Ro's Ro Terms of Use
(1) REGULATORY LANDSCAPE: Choice-of-law clauses selecting New York law in consumer contracts are generally enforceable under the First Restatement approach but may be challenged in states where the selected law's application would deprive consumers of protections they would otherwise have under their home state's law. California courts, for example, have in some contexts declined to apply out-of-state choice-of-law provisions where doing so would violate California's fundamental consumer protection policies. (2) GOVERNANCE EXPOSURE: Low to Medium. New York governing law is a standard choice for a company headquartered or incorporated in New York; the practical significance depends on the specific state-law consumer protections at issue in any given dispute. (3) JURISDICTION FLAGS: California, Illinois, and other states with strong consumer protection frameworks may present enforceability questions if application of New York law would deprive users of protections guaranteed under their home state's statutes. (4) CONTRACT AND VENDOR IMPLICATIONS: B2B purchasers should evaluate whether the governing law clause applies to vendor agreements and whether New York law is consistent with the purchaser's standard contract requirements. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the New York governing law selection is disclosed prominently and whether it interacts with state-specific disclosure requirements applicable to telehealth services in states where Ro operates.
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The New York governing law selection determines which state's substantive law applies to disputes arising under the terms, which may affect how liability caps, indemnification clauses, and warranty disclaimers are interpreted and enforced in any proceeding.
Under this clause, disputes about the terms are governed by New York law regardless of the user's state of residence, which may affect the availability of state-specific consumer protections in other jurisdictions.
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