Any in-game currency or items you purchase with real money are owned by Riot Games, not you, and cannot be exchanged for real money or refunds, even if Riot changes or removes them from the game.
This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Players who spend real money on virtual currency or in-game items have no legal right to a refund or compensation if those items are changed, devalued, or removed, according to this agreement.
Interpretive note: Enforceability of the no-refund and no-monetary-value provisions may vary by jurisdiction; EU, UK, and certain US state consumer protection frameworks may provide statutory rights that override contractual disclaimers.
This provision means that any real money spent on Riot Points, Valorant Points, or other virtual currency is permanently non-refundable under the agreement's terms, and Riot Games may modify or remove virtual items at any time without compensating players, creating meaningful financial exposure for high-spending players.
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"Riot Games owns, has licensed, or otherwise has rights to all of the content that appears in the Riot services. Virtual currency and virtual items are not real currency, do not have monetary value, and may not be redeemed for real money or items of monetary value from Riot or anyone else. Virtual currency and virtual items have no cash value and are not refundable. All purchases of virtual items are final and non-refundable. Riot may modify, suspend, or discontinue any aspect of the Riot services at any time, including availability of virtual items or virtual currency, without liability.Excerpt from Riot Games's Terms of Service
REGULATORY LANDSCAPE: This provision may require evaluation under the EU Digital Content Directive, which recognizes consumer refund rights for digital purchases under certain conditions, and under California consumer protection statutes that may not fully permit …
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Players who spend real money on virtual currency or in-game items have no legal right to a refund or compensation if those items are changed, devalued, or removed, according to this agreement.
This provision means that any real money spent on Riot Points, Valorant Points, or other virtual currency is permanently non-refundable under the agreement's terms, and Riot Games may modify or remove virtual items at any time without compensating players, creating meaningful financial exposure for high-spending players.
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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