Riot Games · Riot Games Terms of Service

Mandatory Arbitration and Class Action Waiver

High severity
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What it is

If you have a dispute with Riot Games, you must resolve it through private arbitration, not a public lawsuit, and you cannot join a class action with other players who have the same complaint.

Consumer impact (what this means for users)

Players who suffer financial harm from account bans, unauthorized charges, or unfair practices cannot band together in class action litigation and must individually pursue binding arbitration, which is costly and procedurally complex for individuals.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written notice to Riot Games Legal Department stating your name, account username, and your intent to opt out of arbitration within 30 days of first accepting the Terms of Service.

Cross-platform context

See how other platforms handle Mandatory Arbitration and Class Action Waiver and similar clauses.

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Why it matters (compliance & risk perspective)

This clause removes your right to sue Riot Games in court or join a class action lawsuit, which is often the only practical way for individuals to pursue small or moderate claims against large corporations.

View original clause language
You and Riot agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof, or to the use of the Services (collectively, 'Disputes') will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights. You acknowledge and agree that you and Riot are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: This provision implicates the Federal Arbitration Act (9 U.S.C. §1 et seq.) and is subject to FTC Act Section 5 (15 U.S.C. §45) scrutiny regarding unfair or deceptive practices. EU users are protected under EU Directive 93/13/EEC (Unfair Contract Terms Directive), which may render mandatory arbitration clauses unenforceable in EU member states. California's McGill rule (McGill v. Citibank, N.A., 2 Cal.5th 945 (2017)) may void waivers of public injunctive relief. Primary enforcement authorities: FTC, state AGs, and national consumer protection bodies in EU. 2)

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive trade practices under FTC Act Section 5, including consumer arbitration clause disclosures and class action waivers in gaming and digital services contracts.
    File a complaint →
  • State AG
    State Attorneys General, particularly in California, have authority to challenge mandatory arbitration clauses under state consumer protection statutes including the CLRA and UCL.
    File a complaint →

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003688
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Riot Games | Document: Riot Games Terms of Service | Record: CA-P-003688
Captured: 2026-04-28 05:09:06 UTC | SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/mandatory-arbitration-and-class-action-waiver/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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