Riot Games · Riot Games Terms of Service · View original document ↗

Mandatory Arbitration and Class Action Waiver

High severity High confidence Explicitdocumentlanguage Common · 132 of 343 platforms
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Document Record

What it is

If you have a dispute with Riot Games, you must resolve it through a private arbitration process rather than by filing a lawsuit in court, and you cannot join other players together in a class action lawsuit against Riot Games.

This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause removes your ability to sue Riot Games in court or join with other affected players in a class action, which can be a powerful tool for consumers when individual claims are too small to pursue alone.

Consumer impact (what this means for users)

Players who experience harm from Riot Games' practices, whether related to account suspension, unauthorized charges, or service failures, must pursue individual arbitration rather than court litigation or class proceedings, potentially making small-value claims economically impractical to pursue.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send a written opt-out notice to Riot Games within 30 days of accepting the Terms of Service. The notice should include your account name and a clear statement that you are opting out of the arbitration agreement. Review the exact contact method specified in the current arbitration section of the terms, as requirements may have been updated.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Pinecone Medium

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

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▸ View Original Clause Language DOCUMENT RECORD
"
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. You and Riot agree that these Terms and any claim or dispute arising out of or relating to these Terms or their subject matter, including without limitation, the formation, validity, enforceability, scope, or applicability of these Terms or this arbitration agreement shall be resolved through binding individual arbitration. By agreeing to arbitration, you are waiving your right to have your dispute heard by a judge or jury. Arbitration awards can generally not be appealed. Arbitration is more informal than a lawsuit in court. Riot and you agree that any and all disputes, claims and causes of action arising out of or connected with the Riot services or these Terms, shall be resolved individually, without resort to any form of class action.

— Excerpt from Riot Games's Riot Games Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Mandatory pre-dispute arbitration clauses in consumer contracts are subject to ongoing FTC scrutiny under the FTC Act's prohibition on unfair or deceptive practices. The Consumer Financial Protection Bureau has previously proposed rules limiting mandatory arbitration in financial services contexts, and analogous regulatory pressure exists in consumer technology sectors. EU users may retain statutory rights that limit the enforceability of such clauses under EU consumer protection directives, including Directive 93/13/EEC on unfair contract terms. GOVERNANCE EXPOSURE: High. The class action waiver, combined with mandatory arbitration, significantly limits collective consumer recourse. If applied to minors, enforceability is further uncertain since minors generally retain disaffirmation rights under common law. Courts in California and other states have at times declined to enforce class action waivers in consumer contracts where they are found to be unconscionable. JURISDICTION FLAGS: California courts have historically scrutinized class action waivers in consumer adhesion contracts. EU and UK users may not be bound by arbitration clauses that override statutory consumer rights. Illinois and New York have consumer protection frameworks that may limit the scope of such waivers. Minors in most jurisdictions retain the right to disaffirm contracts, which may render arbitration agreements with minor users unenforceable. CONTRACT AND VENDOR IMPLICATIONS: Organizations entering enterprise or developer agreements with Riot Games should evaluate whether this arbitration clause extends to B2B arrangements or is limited to consumer-facing terms. Indemnification and liability provisions in this agreement should be reviewed alongside the arbitration clause to assess the full scope of dispute resolution limitations. COMPLIANCE CONSIDERATIONS: Compliance teams should audit whether the 30-day opt-out mechanism is clearly disclosed at the point of account creation and upon each material update to the arbitration terms. The adequacy of notice to users who accepted prior versions of these terms should be evaluated. Legal teams should assess enforceability in all jurisdictions where Riot Games operates, particularly EU/EEA, UK, and California, and document the basis for relying on this clause in those markets.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive consumer contract practices, including mandatory pre-dispute arbitration clauses in consumer-facing agreements
    File a complaint →
  • State AG
    State attorneys general in California and other states have authority to challenge consumer contract terms including class action waivers under state consumer protection statutes
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 9, 2026
Record ID
CA-P-003688
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Analysis generated
April 28, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Terms of Service
Record ID: CA-P-003688
Captured: 2026-04-28 05:09:06 UTC
SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/mandatory-arbitration-and-class-action-waiver/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's Mandatory Arbitration and Class Action Waiver clause do?

This clause removes your ability to sue Riot Games in court or join with other affected players in a class action, which can be a powerful tool for consumers when individual claims are too small to pursue alone.

How does this clause affect you?

Players who experience harm from Riot Games' practices, whether related to account suspension, unauthorized charges, or service failures, must pursue individual arbitration rather than court litigation or class proceedings, potentially making small-value claims economically impractical to pursue.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 132 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.