Provision record
Riot Games · Riot Games Terms of Service · View original document ↗

Account Suspension and Termination at Discretion

High severity High confidence Explicit document language Common · 277 of 352 platforms
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Document Record

What it is

Riot Games can close or suspend your account at any time, for any reason, without warning, and without paying you for any in-game items or currency you may have accumulated.

This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If your account is suspended or terminated, you lose access to all associated virtual items and currency without any right to compensation or advance notice, regardless of how much you have spent.

Clause Stability Stable

0
Changes
5
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1874 other provisions on other platforms.

Consumer impact (what this means for users)

Account termination or suspension without notice or compensation means that players who have made significant in-game purchases could lose access to all associated virtual goods permanently, with no contractual right to reimbursement or appeal under the agreement.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If you wish to close your account voluntarily, contact Riot Games support through the official support portal at support.riotgames.com and submit an account deletion or closure request. Review any applicable waiting periods or data retention policies before submitting.

How other platforms handle this

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Wyze Medium

we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Riot Games may terminate or suspend your account and your access to the Riot services at any time and for any reason, with or without notice to you. You may lose your username and persona as a result of account termination or suspension. Riot is not required to compensate you for any such losses. You acknowledge that Riot is not required to provide you with any notice before terminating or suspending your account.

Excerpt from Riot Games's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Unilateral account termination provisions without notice or compensation may interact with consumer protection frameworks in the EU, particularly under the Digital Services Act and Digital Markets Act for larger platforms, and under UK …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

DMCA
United States Federal
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 9, 2026
Record ID
CA-P-007527
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Analysis generated
April 28, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Terms of Service
Record ID: CA-P-007527
Captured: 2026-04-28 05:09:06 UTC
SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/provision/CA-P-007527/account-suspension-and-termination-at-discretion/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's Account Suspension and Termination at Discretion clause do?

If your account is suspended or terminated, you lose access to all associated virtual items and currency without any right to compensation or advance notice, regardless of how much you have spent.

How does this clause affect you?

Account termination or suspension without notice or compensation means that players who have made significant in-game purchases could lose access to all associated virtual goods permanently, with no contractual right to reimbursement or appeal under the agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.