Riot Games · Riot Games Terms of Service · View original document ↗

No refunds for Virtual Content purchases

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users have no general right to a refund for Virtual Content purchases; any refund availability is entirely within Riot Games' express permission.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 800 other provisions on other platforms.

Consumer impact (what this means for users)

The reader cannot obtain a refund for a Virtual Content license purchase unless Riot Games expressly permits one.

How other platforms handle this

Whatnot Medium

Seller will bear the financial costs and responsibilities of issuing refunds to Buyers, and Whatnot is not responsible or liable to the applicable Buyers or any third party for any such refunds.

Google Cloud Medium

Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services.

Writer Medium

We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
You can't obtain any refunds for purchasing a license to access Virtual Content, except as expressly permitted by us.

— Excerpt from Riot Games's Riot Games Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 9, 2026
Record ID
CA-P-038466
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Analysis generated
April 28, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Terms of Service
Record ID: CA-P-038466
Captured: 2026-04-28 05:09:06 UTC
SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/provision/CA-P-038466/no-refunds-for-virtual-content-purchases/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's No refunds for Virtual Content purchases clause do?

Users have no general right to a refund for Virtual Content purchases; any refund availability is entirely within Riot Games' express permission.

How does this clause affect you?

The reader cannot obtain a refund for a Virtual Content license purchase unless Riot Games expressly permits one.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.