Provision record
Riot Games · Riot Games Terms of Service · View original document ↗

No refunds for Virtual Content purchases

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

Can users obtain refunds for purchasing a license to access Virtual Content?
“You can't obtain any refunds for purchasing a license to access Virtual Content, except as expressly permitted by us.”
Version CA-V-000805, captured April 19, 2026 · live source ↗
Our reading, not the document’s words
Riot Games prohibits users from obtaining refunds for purchasing a license to access Virtual Content, except as expressly permitted by Riot Games.
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This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users have no general right to a refund for Virtual Content purchases; any refund availability is entirely within Riot Games' express permission.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader cannot obtain a refund for a Virtual Content license purchase unless Riot Games expressly permits one.

How other platforms handle this

Target

This benefit does not apply to Target Optical purchases, final sale items, contract mobile phones or online purchases of Supplemental Nutrition Assistance Program (SNAP) eligible items...

Teachable

Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.

Gumroad

Except as set forth below, all purchases through the Platform are final and Buyer is responsible for all approved charges.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You can't obtain any refunds for purchasing a license to access Virtual Content, except as expressly permitted by us.

Excerpt from Riot Games's Terms of Service

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Date stated by the document
Dec. 1, 2024
As printed in Riot Games’s text (version CA-V-000805), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-000805, captured April 19, 2026
Record ID
CA-P-038466
Document ID
CA-D-000309
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000805)
98ee652042a3389adce6ccb931e83315f728198782587a11d981377121c2ad11
Analysis generated
April 28, 2026 05:09 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000805, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Riot Games
Document: Riot Games Terms of Service
Record ID: CA-P-038466
Version: CA-V-000805
Captured: 2026-04-19 06:28:28 UTC
SHA-256: 98ee652042a3389a…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/provision/CA-P-038466/no-refunds-for-virtual-content-purchases/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Riot Games's No refunds for Virtual Content purchases clause do?

Users have no general right to a refund for Virtual Content purchases; any refund availability is entirely within Riot Games' express permission.

How does this clause affect you?

The reader cannot obtain a refund for a Virtual Content license purchase unless Riot Games expressly permits one.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.