Riot Games · Riot Games Terms of Service

Code of Conduct and User Behavior Restrictions

Medium severity
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What it is

Riot prohibits cheating, botting, unauthorized software, and commercial use of their games, and reserves the right to decide — on their own judgment alone — what other behaviors violate this code.

Consumer impact (what this means for users)

The open-ended 'sole discretion' standard in the Code of Conduct means players cannot know in advance what behavior might result in account termination, creating uncertainty and risk for anyone who has invested real money in an account.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    If you believe your account was suspended or banned in error due to a Code of Conduct violation, file an appeal through Riot's player support portal with your account details and a description of the circumstances.

Cross-platform context

See how other platforms handle Code of Conduct and User Behavior Restrictions and similar clauses.

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Why it matters (compliance & risk perspective)

The catch-all provision giving Riot 'sole discretion' to define prohibited behavior means your account can be banned for conduct not explicitly listed, with no objective standard you can rely on to understand what is and isn't allowed.

View original clause language
You agree not to do any of the following: use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Services; collect or harvest any personally identifiable information, including account names, from the Services; use the Services for any commercial purpose or for any public display (commercial or non-commercial), without Riot's express prior written consent; engage in any act that Riot, in its sole discretion, deems to be in conflict with the spirit or intent of the Services.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: Vague and broadly defined user conduct standards in consumer contracts may be subject to FTC Act Section 5 scrutiny as unfair or deceptive if they are applied in ways that are not reasonably foreseeable by consumers. EU DSA (Art. 14-17) requires that platform terms of service define prohibited content and behavior with sufficient clarity, and that enforcement decisions be accompanied by a statement of reasons. The prohibition on harvesting personally identifiable information creates parallel obligations under GDPR Art. 6 and CCPA §1798.100. 2)

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Applicable agencies

  • FTC
    FTC Act Section 5 covers unfair or deceptive practices including vague behavioral standards in consumer contracts that are applied inconsistently or in ways consumers cannot reasonably anticipate.
    File a complaint →

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003696
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Riot Games | Document: Riot Games Terms of Service | Record: CA-P-003696
Captured: 2026-04-28 05:09:06 UTC | SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/code-of-conduct-and-user-behavior-restrictions/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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