The Terms of Service prohibit you from initiating a chargeback (reversing a credit card charge) for purchases made on Riot's platform, and doing so may result in account suspension.
This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The chargeback prohibition establishes Riot Games' required payment dispute procedures and removes a standard consumer financial protection mechanism from the available dispute pathways. This concentrates payment disputes into company-controlled processes rather than allowing users to access their financial institution's chargeback systems.
If you dispute a charge through your bank or credit card company, Riot may suspend or terminate your account, creating a financial dilemma for consumers who have been incorrectly charged or experienced fraudulent transactions. This provision puts players at risk of losing their entire account if they exercise standard banking consumer protections.
How other platforms handle this
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
Chargeback prohibition clauses may conflict with consumer protection regulations in multiple jurisdictions and with card network rules (Visa/Mastercard), which generally protect consumers' right to dispute charges.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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The chargeback prohibition establishes Riot Games' required payment dispute procedures and removes a standard consumer financial protection mechanism from the available dispute pathways. This concentrates payment disputes into company-controlled processes rather than allowing users to access their financial institution's chargeback systems.
If you dispute a charge through your bank or credit card company, Riot may suspend or terminate your account, creating a financial dilemma for consumers who have been incorrectly charged or experienced fraudulent transactions. This provision puts players at risk of losing their entire account if they exercise standard banking consumer protections.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.