The Terms of Service prohibit you from initiating a chargeback (reversing a credit card charge) for purchases made on Riot's platform, and doing so may result in account suspension.
This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The chargeback prohibition establishes Riot Games' required payment dispute procedures and removes a standard consumer financial protection mechanism from the available dispute pathways. This concentrates payment disputes into company-controlled processes rather than allowing users to access their financial institution's chargeback systems.
If you dispute a charge through your bank or credit card company, Riot may suspend or terminate your account, creating a financial dilemma for consumers who have been incorrectly charged or experienced fraudulent transactions. This provision puts players at risk of losing their entire account if they exercise standard banking consumer protections.
How other platforms handle this
Digital Asset Transfers cannot be reversed once they have been broadcast to the relevant Digital Asset network, although they may be in a pending state, and designated accordingly, while the transaction is processed by network operators.
All payments are final. No refunds will be issued. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose name the account was registered.
You are responsible for all Disputes, Refunds, Reversals, Returns, and Fines regardless of when they arise. Stripe may, with prior notice to you where possible, debit any such amounts from your Stripe Account or otherwise require you to reimburse or pay Stripe for such amounts.
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Chargeback prohibition clauses may conflict with consumer protection regulations in multiple jurisdictions and with card network rules (Visa/Mastercard), which generally protect consumers' right to dispute charges. This provision warrants review for compliance with payment processing regulations and applicable consumer financial protection laws.
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The chargeback prohibition establishes Riot Games' required payment dispute procedures and removes a standard consumer financial protection mechanism from the available dispute pathways. This concentrates payment disputes into company-controlled processes rather than allowing users to access their financial institution's chargeback systems.
If you dispute a charge through your bank or credit card company, Riot may suspend or terminate your account, creating a financial dilemma for consumers who have been incorrectly charged or experienced fraudulent transactions. This provision puts players at risk of losing their entire account if they exercise standard banking consumer protections.
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