Riot Games · Riot Games Terms of Service

Account Termination Without Notice

High severity
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Why it matters

If your account is banned — even incorrectly — you lose access to all games, progress, and purchased content with no guaranteed right to a refund or appeal.

Consumer impact

Riot Games' Terms of Service significantly limit consumer rights by requiring mandatory individual arbitration and waiving the right to participate in class action lawsuits. Players have no ownership rights over virtual items or currency purchased, and Riot can terminate accounts or discontinue services at any time without refunds. You can opt out of the arbitration clause by sending written notice to Riot Games within 30 days of first accepting the Terms of Service.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Visit Riot Games support at https://support.riotgames.com and submit a support ticket if your account has been suspended in error. Request a review of the suspension decision and provide relevant account details.

Applicable agencies

  • FTC
    The FTC has authority over unfair practices including situations where consumers lose paid-for services without adequate disclosure or remedy.
    File a complaint →

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001555
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
SHA-256
b2c57a29a8168de788b08a078ee38a04e4019b845eb8ed65ae5dcfa195e72bc1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Riot Games | Document: Riot Games Terms of Service | Record: CA-P-001555
Captured: 2026-03-20 05:44:08 UTC | SHA-256: b2c57a29a8168de7…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/account-termination-without-notice/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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